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Our products

ITIL®

ITIL® (Information Technology Infrastructure Library) is the most widespread and globally used framework for IT Service Management. It has undergone several changes over time since the first version of the late '80s to the version of the early 2000s, known…

PRINCE2®

PRojects IN Controlled Environments (PRINCE2®) is a widely diffused and applied Project Management best practice that stands out due to its ability to offer a complete structured method that can be personalised for a specific context in order to successfully…

SCRUM

Scrum is one of the most popular agile methodologies for Project Management. It is an adaptive, iterative, fast, flexible, and effective methodology designed to deliver significant value quickly and throughout a project. Scrum ensures transparency in communication and creates an…

PRINCE2 Agile®

PRINCE2 Agile® is the world's most complete agile project management solution, combining the flexibility and responsiveness of agile with the clearly defined framework of PRINCE2®. In other words, PRINCE2 Agile combines the control of PRINCE2 with the agility of Agile.

RESILIA™

RESILIA™ is a framework of best practice, developed by AXELOS and supported by a qualification scheme, to build cyber resilience skills across an organization. Based on the Cyber Resilience Best Practices guide, it offers practical knowledge to enhance existing management…

OBASHI®

OBASHI® is a breakthrough in Information Technology thinking that will enable you to clearly see how your business actually works facilitating better decisions as a result.It was developed to document, map and model how people, process and technology make a…

COBIT® (COBIT® 5)

COBIT® - Control Objectives for Information and related Technology is the IT governance framework originally created by ISACA, Information Systems Audit and Control Association and subsequently managed in partnership by the latter with the IT Governance Institute (ITGI). This framework…

AgilePM®

The APMG-International AgilePM® certification addresses the needs of those who work in planning contexts and who need to be agile. Agile management or agile project management is an interactive method for defining requisites and creating the corresponding output for projects,…

ISO/IEC 20000

ISO/IEC 20000 is an international standard that allows organisations to show that they actually apply IT Service Management best practices. The standard ensures that the organisations that get certified are constantly striving for ways to improve in the areas of…

ISO/IEC 27001

ISO/IEC 27001 is an international standard that provides the basis for effective management of confidential and sensitive information, and for the application of information security controls.For the organizations achieving the ISO/IEC 27001 certification, it demonstrates excellence and proves sound application…

PMI® (CAPM® - PMP®)

Project Management Institute is the world's leading not-for-profit professional membership association for the project, program and portfolio management profession.The PMI sponsors a certification program, issued by the most authoritative international organization in the field of Project Management.

ITSM roles

This section includes a set of courses targeted to specific IT Service Management roles, in order to improve their knowledge and competences: CMDB, Change Analyst, Problem Analyst, Service Level Analyst, Service Catalogue. As all other courses offered by iLEARN, these courses are…

DevOps

DevOps is a cultural and professional movement that stresses communication, collaboration and integration between software developers and IT operations professionals. The DevOps Institute is bringing enterprise level DevOps training and certification to the IT market. Working with thought leaders from…

BRM®

Business Relationship Management® (BRM®) embodies a set of competencies (knowledge, skills, and behaviors) to foster an effective business value-producing relationship between a service provider and its business partners. These competencies can be leveraged through organizational roles (e.g. in an IT…

P3O®

P3O® is a mix of principles, processes, roles and techniques aligned with PRINCE2®, MSP® e M_o_R® which facilitate Portfolio, Programme and Project Management. The aim of P3O is to provide universally applicable indications that will allow organisations to create, develop…

MoP®

It is not a new discipline. Portfolio Management, MoP®, coordinates existing processes such as strategic planning, investment assessment and programme and project management. However, it does not go into detail on how to manage programmes and projects, rather it approaches…

MSP®

MSP® (Managing Successful Programmes) is a methodology for the management of programmes in the sense of the organised coordination of the creation of a portfolio of projects and activities that together allow a company to obtain results and benefits that…

Lean IT

For several decades Lean Six Sigma methodology represents the best practice in the world of business for achieving production excellence with the optimisation of costs for a number of years now. The LEAN method concentrates on the analysis and revision…

Sourcing Governance

The Sourcing Governance Foundation course provides a basic notion of what outsourcing and Sourcing Governance are and how they can be applied. Best practice shows that introducing a Sourcing Governance function requires knowledge and comprehension, from the the staff, of…

News and Events

PRINCE2 Agile™ - The world’s most comple…

  iLEARN is excited to announce the launch of the new PRINCE2 Agile...

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BRMP® Foundation online courses

iLEARN is pleased to announce that the BRMP® Foundation course is now avail...

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DevOps Institute courses and certificati…

  iLEARN, as business unit of iCONS - Innovative Consulting which i...

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ISO/IEC 20000 Practitioner Exam Pre-requ…

    iLEARN informs you that APMG-International has taken th...

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ISO/IEC 20000 Foundation online course

    iLEARN is pleased to announce that the ISO/IEC 20000 Foun...

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New online courses !

New courses are available in e-learning format! Following the success of...

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