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ISO/IEC 20000 Foundation

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           iLEARN is an ATO (Accredited Training Organization) 
                           of 
APMG for ISO/IEC 20000 course.  

ISO20000 sito

                  For an online verification of accreditments, do a research with 
         ICONS - Innovative Consulting S.r.l.  of which iLEARN is a business unit.

ISO/IEC 20000 is the international standard for IT Service Management (ITSM). It establishes the requirements and provides the details to implement an effective Service Management System required to deliver high quality IT services, together with guidance on how to demonstrate compliance to the standard.

The ISO/IEC 20000 Foundation course is the first step of the qualification ISO/IEC 20000 qualification path according to APMG scheme.

ISO/IEC 20000 Foundation courses certification provided by iLEARN