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ISO/IEC 20000 Practitioner

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           iLEARN is an ATO (Accredited Training Organization) 
                           of 
APMG for ISO/IEC 20000 course.  

ISO20000 sito

                  For an online verification of accreditments, do a research with 
         ICONS - Innovative Consulting S.r.l.  of which iLEARN is a business unit.

ISO/IEC 20000 is the international standard for IT Service Management (ITSM). It establishes the requirements and provides the details to implement an effective Service Management System required to deliver high quality IT services, together with guidance on how to demonstrate compliance to the standard.

At ISO/IEC 20000 Practitioner level the candidate should understand and be able to apply the content of the ISO/IEC 20000 standard within currently certified organizations or those considering certification.

ISO/IEC 20000 Practitioner courses certification provided by iLEARN