ITIL® 4 Practitioner: Change Enablement Courses

ITIL 4 Practitioner: Change Enablement certification training courses and exams based on the ITIL practice for Change Enablement.


Summary of Topics

Availability and prices of ITIL® 4 Practitioner: Change Enablement courses

ITIL® 4 Practitioner: Change Enablement online courses and exams

In this showcase you will find a selection of online courses and exams concerning ITIL® 4 Practitioner: Change Enablement within ITIL 4 Edition qualification scheme and ITIL 4 Practices.
If you do not see a specific ITIL 4 Change Enablement course or ITIL 4 Change Enablement exam, please contact us.

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AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
iLEARN is ATO of PeopleCert for ITIL courses

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What is the Change Enablement and what is a change enabler?

Change Enablement is the process of guiding and supporting individuals and organizations through successful transitions. It involves effective change management, communication, training, and leadership support to minimize resistance and ensure a smooth adoption of new initiatives or strategies. By involving employees, providing the necessary tools and resources, and continuously evaluating progress, change enablement enhances the likelihood of successful outcomes and reduces disruptions during times of change.

A change enabler is someone or something that actively supports and facilitates the process of organizational change. They play a key role in guiding individuals and the organization through successful transitions, using their expertise and influence to promote acceptance and address resistance to the changes.

 

What is ITIL 4 Practitioner: Change Enablement training useful for?

The ITIL 4 Practitioner: Change Enablement practice module offers best practice guidance for maximizing successful service and product changes. It involves accurately assessing risks, authorizing changes, and effectively managing the change schedule to ensure smooth implementations.

 

How to achieve the ITIL 4 Practitioner: Change Enablement certification?

The ITIL® 4 Practitioner: Change Enablement certificate is obtained upon successfully passing the related certification exam.
To be eligible for ITIL 4 Practitioner: Change Enablement exam, candidates must hold an ITIL 4 Foundation or an ITIL 4 Managing Professional Transition certificate. The related training is also mandatory to sit for the exam.

ITIL 4 Practitioner: Change Enablement is one of the five practices included in ITIL 4 Plan, Implement and Control batch, under the ITIL 4 Practice Manager stream. Once a candidate obtained the Change Enablement certificate along with the other four practice certificates, he/she will be awarded with the ITIL 4 Plan, Implement and Control certification.

 

How to prepare for ITIL 4 Practitioner: Change Enablement exam?

Candidates can prepare for the exams in different ways, thanks to iLEARN training packages.

iLEARN provides the official PeopleCert eLearning course, including:

  • Interactive learning modules
  • Official manual in digital format
  • PeopleCert Official Training Material (OTM) - Official course material, released by PeopleCert, to be used for self-study
  • 2 official PeopleCert sample papers

Candidates may also decide to add 2 hours of remote coaching with an accredited trainer to better prepare for the final certification exam.

iLEARN makes available also the ITIL 4 Specialist: Plan, Implement and Control Combined eLearning course, covering the 5 ITIL 4 Practitioner courses included in the batch, with the same characteristics of the single practice courses.

Otherwise, candidates can attend an ITIL 4 Practitioner: Change Enablement training in a virtual classroom or in classroom on scheduled dates or in-house. The options available are listed at the top of this page and you can directly choose and purchase your preferred one from there.

 

Details about ITIL 4 Practitioner: Change Enablement course

Objectives

  • Execute changes and their elements efficiently, securely, with proper oversight, and within the desired timeframe to fulfill stakeholders' change-related hopes and requirements.
  • Mitigate adverse effects of change to the greatest extent possible.
  • Maintain equilibrium among efficiency, productivity, oversight, adherence to regulations, and risk management for all changes within the specified scope.
  • Flexibly accommodate diverse methods of change advancement to cater to varying needs.
  • Evaluate, appraise, and enhance the organizational capacity of the Change Enablement practice by utilizing the ITIL Maturity Model.

Who it is aimed at

This practice module is designed for IT professionals seeking to demonstrate and authenticate their expertise within this specialized practice domain.

Contents

  • Key concepts of the practice
  • Processes of the practice
  • Roles and competencies of the practice
  • How information and technology enable the practice
  • Role of partners and suppliers in the practice
  • How the ITIL capability model can be used to develop the practice
  • How the guiding principles support the practice

Prerequisites

In order to access ITIL 4 Change Enablement exam, candidates must hold an ITIL 4 Foundation certificate or an ITIL 4 Managing Professional Transition certificate.

Furthermore, candidates must have taken the related accredited training course.

Duration

  • Online course duration: 12 months access to the eLearning course
  • Classroom/distant course duration: 1 day

Our e-learning platform is optimized for access via web browsers, including mobile!

Accreditation

PeopleCert

Courses languages

English

Teacher language

English

Material course language

English

Exam type

Online

Certification

ITIL® 4 Practitioner: Change Enablement official certificate

This certification is subject to the PeopleCert Continuing Development Programme.
Find out how and when to renew your certification.

Certificate type

Online

Exam language

English

Exam format

  • Duration of 30 minutes (25% extra time for candidates taking the exam in a language other than their native language)
  • Closed book
  • 20 multiple choice questions
  • 1 mark for each correct answer
  • Passing score: 13/20 marks - 65%
Frequently Asked Questions

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With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

 

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.