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              iLEARN is an AEO (Approved Examination Organization)
 PEOPLECERT for the courses ITIL.  

  ITIL AEO accreditamenti

                For an online verification of the accreditations, do a research with
             ICONS - Innovative Consulting S.r.l.  of wich iLEARN is a business unit.


Details of ITIL Foundation online exam

This is a closed books exam with 40 multiple choice questions. The score required to pass the exam is 26/40 or 65%.

The exam duration is 60 minutes for the candidates who take the exam in their native language. Candidates who take the exam in a language that is not their native language have 75 minutes to do the exam and can use a dictionary. 

Online exam format and characteristics
  • Online exam 24/7
  • The exam is done entirely online
  • The exam must be booked at the latest 72 hours before the day of the exam
  • To book your exam write to [email protected] 
  • For further information on online exams please click here


Exam only





Individual price



To access the free demo of this course and all the other available demos, click here.




To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute, available in english. The acceptance of such terms and conditions will have to be confirmed when taking the exam.

Exam type



ITIL Foundation official certificate*

*For a paper copy of the certificate, please contact us before booking the exam.

Certificate type


Exam language


Paper certificate

The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.
If you still want to receive the paper certificate, in addition to the electronic certificate, choose this option. The certificate will be sent directly to the adress you provide at the exam registration.

For further information, please contact us.

ITIL® Foundation exam (italian) online exam provided by iLEARN Innovative Learning