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The ITIL Release Control and Validation course examines in-depth the concepts, processes and methods provided for in a series of processes in the Service Lifecycle, in particular those useful for the supply and management of services in production (Service Operation phase of the Service Lifecycle).

ITIL RCV online course details
  • 20 lessons
  • 13 hours of video
  • 40 hours to complete the course
ONE-to-ONE course format and characteristics
  • Access 24/7
  • Access to the e-learning system, help included, and to all the material (videos, documents) in English
  • Videos for all the lessons recorded by accredited teachers
  • Coaching for planning learning activities;
  • Access to multimedia lessons "like being in class" via our proprietary platform wich combines videos and slides, course material, online quizzes, sample exams and exercises);
  • Set your own learning pace (speed);
  • Study the material offline;
  • Repeat any lessons at any time;
  • Skip lessons that are already familiar to you;
  • Provides end of unit quizzes to check knowledge;
  • Send messages to accredited teachers asking, for example, for more in-depth information and didactic support;
  • Mock exams;
  • Didactic support dedicated by accredited teachers;
  • One-to-one sessions to check learning and for deepening of content with accredited teacher and provided in the native language via web-conference; 
  • Online official exam 7x24. 
Online exam format and characteristics

Location

Online

Accreditation

APMG

Individual price

699,00€

Access duration of the course

120 days

Demo

To access the free demo of this course and all the other available demos, click here.

Language

English

Objectives

Issue, test and validate the knowledge of best practices in Service Management, as documented in major publications of the ITIL Service Lifecycle

Who it is aimed at

IT professionals who want to learn about and apply the processes of release control and validation and understand how this phase can be carried out to guarantee the quality of the IT Services offered. The course may also be of interest to those intending to obtain the Expert or Master level qualification.

Contents

The ITIL Release Control and Validation course will look, in accordance with the provisions of the official program, at the following topics:

  • Change Management
  • Service Release and Deployment Management
  • Service Validation and Testing
  • Service Asset and Configuration Management
  • Knowledge Management
  • Request Fulfilment
  • Change Evaluation

To view the detailed course programme for ITIL Release, Control & Validation please download this pdf 

Prerequisites

To be able to take part in the ITIL Release Control and Validation course, you must have one of the following certificates:

  • ITIL Foundation (2007 o 2011)
  • ITIL v2 Foundation + v3 Foundation Bridge

After having purchased and paid for the course, they will be asked to send one of these certificates.

The following are also advisable:

  • between 2-4 years experience in the field of IT Service Management
  • knowledge of ITIL Release Control and Validation management in your own organisation.

To be able to take the exam, it is necessary to have read and accepted the terms and conditions of the examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam.

Teacher language

English

Material course language

English

Exam type

Online

Certification

ITIL Release Control and Validation official certificate*

*For a paper copy of the certificate, please contact us before booking the exam.

Certificate type

Online

Exam language

English

Paper certificate

The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.
If you still want to receive the paper certificate, in addition to the electronic certificate, choose this option. The certificate will be sent directly to the adress you provide at the exam registration.

For further information, please contact us.



Attendance certificate

With this option you can request to receive the official attendance certificate, available in electronic format (pdf) or paper format (shipping included).

For further information, please contact us.





ITIL® Release Control and Validation ONE-to-ONE 2Hours with exam (english) online course with coaching in English provided by iLEARN Innovative Learning