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The ITIL® Service Transition training course looks in-depth at the concepts, processes and methods set out in the Service Transition phase (design and production of IT services) of the Service Lifecycle.
If you have already completed an accredited course and you want to purchase only the exam, you can do it by using the search filter below or by clicking directly:
The module Service Transition focuses on the elements of process, practice and management techniques necessary to build, test and deploy products and services. It also demonstrates how Service Transition can be applied to other fields of the IT Service life cycle and how it can support decision-making during the stages of Strategy and Operations.
This module will teach you how to plan and manage the initial activity for resources, new or modified, created during Service Strategy and Service Design phases of ITIL Service Lifecycle.
IT professionals who want to learn about the concepts and elements of the ITIL Service Transition phase of the Service Lifecycle and understand how this phase can be carried out to guarantee the quality of the IT Services offered ( CIO, CTO, manager, supervision team, IT architects, IT consultants, IT auditors, those in charge of security and resources who deal with the processes or the activities of the Service Transition Management Phase).
The course may also be of interest to those intending to obtain the Expert or Master level qualification.
To take part in the ITIL Service Transition course you must have one of the following certificates:
To be able to take the exam, it's required to have read and accepted the terms and conditions of the examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam.
Classroom/distant course duration: 3 days
Online course durations (possibility to choose among types):
21 contact hours (the required number of contact hours in order to attend the exam).
The course is available in the languages showed below. Please note that each course is available with a specific combination of languages. Please check the course details.
ITIL Service Transition official certificate