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Service Catalogue

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           iLEARN is an ATO (Accredited Training Organization) 
                        of 
APMG for Service Catalogue course.  

Service Catalogue sito

                   For an online verification of accreditments, do a research with
         ICONS - Innovative Consulting S.r.l.  of which iLEARN is a business unit.

The Service Catalogue course has been developed in response to an increasing demand for specific training and it helps to understand the broader implications of the introduction of an IT service catalogue as suggested in the ITIL® Service Design Book.

Service Catalogue looks at ways to:

  • control demand,
  • publish and track service pricing and cost,
  • and automate service request management and fulfilment.

Service Catalogue courses in english provided by iLEARN