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FitSM® Foundation - Virtual
FitSM® Foundation - Virtual distant course with exam in Italian from 16 September 2024 lasting 4 half days provided by iLEARN Innovative Learning
Purchase Options Purchase Options Complete your package! Starting from 999,00 EUR
of APMG-International for the FitSM® courses
For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.
FitSM® Foundation allows candidates to certify their ability in implementing effective, fundamental IT service management processes.
FitSM® Foundation certification provides the basics of service management with a focus on the most important processes to ensure smooth IT operations. FitSM was designed to be compatible with the ISO/IEC 20000-1 standard (requirements for a service management system) and the IT Infrastructure Library (ITIL).
Although the FitSM process model, requirements, recommended activities and role model are designed to be lightweight, FitSM can also be used as a first step toward a “full” ITSM implementation, for example, by applying ITIL good practices and/or aiming for compliance with ISO/IEC 20000-1.
This FitSM® Foundation course aims to provide the basic IT service management concepts and terms (based on FitSM-0), outline the purpose and structure of FitSM standards and their relationship to other standards and understand the process framework underlying FitSM and requirements defined within it.
FitSM® Foundation Virtual course details:
- Course provided in Virtual (Distant) mode: this method allows the candidate to participate actively interacting with the teacher and with the other students in the course, thanks to the use of an advanced web-conferencing solution that allows the candidate to follow the course videos, presentation slides and speak or use a chat with the teacher and the other students.
- Course schedule: from 9 am to 1 pm
Material included in the FitSM® Foundation Virtual course:
- Downloadable PDF documents with detailed content (slides, explanations) for each lesson
- 1 official mock exam
- Digital Badge included
- Certification exam included
Distant courses are confirmed approximately three weeks before the actual start of the course, reaching the minimum number of participants required. For this reason, please, contact us before making any payments.
Demo
Typology
Distant course with examLocation
DistantAccreditation
APMG-InternationalIndividual price
Course start date
Monday, 16 September 2024Course end date
Thursday, 19 September 2024Duration
4 half daysLanguage
ItalianObjectives
Individuals attending this course will learn:
- The basic IT service management concepts and terms
- The purpose and structure of FitSM standards – plus their relationship to other standards
- The process framework underpinning FitSM
- The requirements defined in FitSM – enabling you to adopt implementation more quickly and efficiently
Who it is aimed at
- All individuals involved in the provisioning of IT services.
- Candidates who wish to progress to advanced level of the qualification and certification scheme.
Contents
- Basic IT service management concepts and terms (based on FitSM-0)
- Purpose and structure of FitSM standards and their relationship to other standards
- Process framework underlying FitSM
- Requirements defined in FitSM-1
Prerequisites
There are no prerequisites in order to access the FitSM® Foundation course and exam.
Teacher language
Material course language
Exam type
Certificate type
Exam language
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With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.