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As an international standard, ISO 9001 specifies the requirements for organizations that want to ensure continual improvement and meet customers’ needs. ISO 9001 was specifically designed to serve as a guiding framework for organizations of all sizes and industries as it provides a firm customer focus, namely delivering qualitative goods and services, which subsequently leads to customer satisfaction. The implementation of a Quality Management System is a strategic decision for organizations that aspire to improve their overall performance and provide a strong basis for sustainable development initiatives. The standard assists organizations and/or professionals to plan processes, interactions and have a risk-based thinking.
ISO 9001 certified professionals are considered as a strong asset to any organization. Meeting the future needs and expectations is a big challenge for organizations that operate in any industry, especially in today’s increasingly dynamic environment. Thus, in order to accomplish organizational objectives, it is important to understand the necessity of hiring experts on Quality Management Systems. By implementing ISO 9001, the certified professionals will help organizations to adopt continuous improvement practices and provide them with the essential techniques to ameliorate their working processes. As a result of increased efficiency, all the processes within the organization will be accordingly aligned and understood. Moreover, the productivity will increase and the costs will decrease. ISO 9001 experts enable organizations to identify and address organizational risks, and achieve customer satisfaction. They also enable organizations to increase their global presence as many clients require ISO 9001 certified experts before conducting business.
By becoming an ISO 9001 certified professional, you will be able to:
ISO 9001 Introduction
ISO 9001 Introduction training course enables you to comprehend the basic concepts of a Quality Management System (QMS).
ISO 9001 Foundation
ISO 9001 Foundation training enables you to learn the basic elements to implement and manage a Quality Management System (QMS) as specified in ISO 9001.
ISO 9001 Lead Implementer
ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System (QMS) based on ISO 9001.
ISO 9001 Lead Auditor
The ISO 9001 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques.
iLEARN offers these levels in the following way:
Self-study material (PDF material to be studied autonomously)