Understand organizational behavior in turbulent situations.
Discover trajectories of implementation of resilience conditions.
Preventively develop organizational and individual resilience.
Equip yourself with a toolkit to bounce off shocks.

The course is aimed at professionals involved in strategy, management, crisis and risk management, transformation of organizations, as well as consultants and project managers.
This course is also intended for students and researchers in the fields of management sciences and economics (decision systems, human resources management, marketing, supplain chain, management, financial management, business strategy).
Finally, to all people interested in new contributions and new methods in human and social sciences, psychology, sociology, human relations.

1) Tackle the major theoretical concepts of resilience

• The different forms of resilience: individual, social, economic, environmental.
• The resilience of organizations: history and background
• Individual behavior: motivation, commitment, involvement.
• Crises and lifecycle of the crisis: before, during, after; individual identity crisis and organizational identity crisis
• Types of resilience: collapse, rebound type 1, rebound type 2.

2) Discover the Toolkit of Resilience

• The actors of resilience: intrapreneur, "toxic handler", "empathic leader", "compassionate leader".
• The resilience cell, the transverse cell, the crisis cell.
• MIC (Measurement of Crisis Indicators). This tool makes it possible to identify organizational dysfunctions, it makes it possible to grasp and understand the warning signals of a crisis.
• MIRO (Measurement of Organizational Resilience Indicators). This tool makes it possible to identify the dysfunctions on the lifecycle of the crisis (before-during-after) and the structure impacted by the crisis. It gives indications for dealing with turbulence.

3) Apply actor strategies

• Discover models, reading grids to approach the resilience process.
• Identify yourself temporally in the face of a crisis with the matrix of strategic options. With this matrix, you will be able to find out about the life cycle of a crisis and to use the tools corresponding to the moment of the crisis.
• Understand and apply dashboards and indicators of resilience.

4) Implement organizational resilience

• Develop implementation strategies.
• Complete the toolset to understand, identify yourself and act in a context of transformations.
• Capitalize the knowledge acquired by the production of a synthesis grid.
• Set up a plan of individual actions.

No prerequisites

Classroom/distant course duration: 2 days

Online course duration : 120 days platform access

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