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PECB ISO/IEC 20000 Foundation

iLEARN is an autorized partner of PECB
for ISO/IEC 20000 PECB courses

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For an online verification of accreditments, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

ISO/IEC 20000 Foundation PECB training enables you to learn the basic elements to implement and manage an IT Service Management System (ITSMS) as specified in ISO/IEC 20000. During this training course, you will be able to understand the different modules of an ITSMS, including ITSMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

After completing this course, you can sit for the exam and apply for a “PECB Certified ISO/IEC 20000 Foundation” credential. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, requirements, framework and management approach.

Cours ISO/IEC 20000 Foundation PECB dispensés par iLEARN.