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iLEARN is an ATO (Accredited Training Organization) and
AEO (Approved Examination Institute) of
PEOPLECERT for ITIL® courses and exams.  

Logo Peoplecert ATO ITIL piccolo ITIL AEO accreditamenti

For an online verification of accreditations, do a research with
iCONS - Innovative Consulting S.r.l.  of which iLEARN is a business unit.

 

The ITIL Foundation training course looks at the glossary and content of the ITIL framework and, in particular, the Service Lifecycle approach and the processes therein. The course prepares the participants for the exam ITIL Foundation certificate in IT Service Management.

The Foundation level is a prerequisite to continue with the following levels of qualification.

Classroom courses are confirmed approximately three weeks before the actual start of the course, reaching the minimum number of participants required. For this reason, please, contact us before making any payments.

Typology

Classroom course with exam

Location

Barcelona

Accreditation

PEOPLECERT

Individual price

1.190,00€

Course start date

05-03-2018

Course end date

07-03-2018

Duration

3 days

Language

Spanish

Objectives

The objectives of ITIL Foundation course are to gain knowledge and understanding in following areas:

  • Service Management practice (understanding)
  • Service Lifecycle (understanding)
  • Key principles and model (understanding)
  • Selected roles (knowledge)
  • Selected functions (knowledge)
  • Technologies and architecture (knowledge)
  • ITIL Qualification scheme (knowledge)

Who it is aimed at

The course is aimed at IT professionals involved in the strategy, design, implementation and delivery of company IT services and, more generally, those who want a overall guide to universally recognised best practice in IT Management.

 

Contents

The course familiarises participants with the content of the ITIL Service Strategy, Service Design, Service Transitions, Service Operation and Continual Service Improvement books.

A particular attention is paid to the development of a culture oriented to the service in IT organizations.

Provided material:

  • Student manual: slides presented by accredited teacher with explanations
  • Exercises
  • 2 official mock exams

To view the detailed course programme for ITIL Foundation please download this pdf  icona pdf

Prerequisites

To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute, available in english. The acceptance of such terms and conditions will have to be confirmed when taking the exam.

Teacher language

Spanish

Material course language

Spanish

Exam type

Paper

Certification

ITIL Foundation official certificate

Certificate type

Online

Exam language

Spanish

Exam certificate

The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.
If you still want to receive the paper certificate, in addition to the electronic certificate, choose this option. The certificate will be sent directly to the address you provide at the exam registration.





ITIL® Foundation classroom course in from 05 March 2018 in Barcelona lasting 3 days provided by iLEARN Innovative Learning