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Business Relationship Management (BRM®)

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In this showcase you will find a selection of training courses and exams in the Business Relationship Management (BRM®) context. 
To look for a course or an exam specifically, you can use the "Search courses/exams prices" tool that you will find below.
If you do not see the course or exam you want, please contact us.

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iLEARN is an ATO (Accredited Training Organization)
of APMG-International for BRM® courses
BRMInstitute ATO logo
For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

 

Business Relationship Management® (BRM®) embodies a set of competencies (knowledge, skills, and behaviors) to foster an effective business value-producing relationship between a service provider and its business partners. These competencies can be leveraged through organizational roles (e.g. in an IT organization, the CIO typically has a role of BRM for the enterprise), a discipline (e.g. all business partner facing service provider roles should be skilled in Business Relationship Management) and an organizational capability (e.g. a service provider organization should be effective in shaping and channeling demand to the highest business value opportunities).

The BRM Role is a crucial link between a service provider and the business acting as a connector, orchestrator, and navigator between the service provider and one or more business units.
The BRM Discipline rests on solid research-based foundations verified and enhanced over a decade of successful implementations in leading organizations across the world. Proven to be equally effective for shared services including Human Resources, Finance, Legal, external service providers and others, BRM practices have enjoyed widespread adaption in IT. BRM implementations rate in IT services has quickened significantly, since 2011, when the BRM role and corresponding processes have been formalized as an Information Technology Infrastructure Library (ITIL®) best practice and an ISO/IEC 20000 IT Service Management international standard requirement.

Business Relationship Management Institute (BRM Institute) is a leading non-profit corporation that serves the Business Relationship Management professional community by providing membership, certification and professional development to help maximize Business Relationship Management capability in organizations. BRM Institute is the go-to source of up-to-date BRM knowledge and leading practices and the forum to exchange ideas with other practitioners in the field.

BRMP® training introduces the candidate to the six major competency groups defined in the BRM DNA™ competency model for the BRM.

Benefits for Individuals and Organizations

Holders of BRMInstitute Business Relationship Management Professional (BRMP®) credentials will be able to demonstrate their understanding of:

  • The characteristics of the BRM role.What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the service provider’s services.
  • The use of Portfolio Management disciplines and techniques to maximize realized business value.
  • Business Transition Management and the conditions for successful change programs to minimize value leakage.
  • The BRM role in Service Management and alignment of services and service levels with business needs.The principles of effective and persuasive communication.

This greatly helps in your career as a business relationship manager.

BRM® QUALIFICATION PATH

Business Relationship Management Professional (BRMP®)
Business Relationship Management Professional (BRMP®) training is a world-class professional development program designed to provide a solid foundation-level knowledge of Business Relationship Management.

Certified Business Relationship Manager (CBRM®)
Certified Business Relationship Manager® (CBRM®) is a certification that acknowledges your practical knowledge attained through training, practice, and experience. 

PDU - BRM® QUALIFICATION PATH

iLEARN is an Authorized Training Partner (ATP) of the Project Management Institute. Our Business Relationship Management (BRM®) training courses provide Professional Development Units (PDUs). Here below you can find more details about the PDUs allocation for each level of the Business Relationship Management (BRM®) qualification path:

To learn more about the PDUs allocation according to the PMI Talent Triangle and to discover all of our online training courses and exam packages for each certification level, click on one of the links above.

Please note that, in order to earn PDUs attending this course provided by iLEARN as an Authorized Training Partner (ATP), the purchase of the attendance confirmation (attendance certificate) in electronic format (pdf) is mandatory. Select the option to add the attendance confirmation at the moment of purchase and proceed to checkout.

For more information about PDUs and how to claim them to maintain your PMI qualifications, please visit this page.

iLEARN's offer

iLEARN offers Business Relationship Management Professional (BRMP®) course in the following modalities:

  • Classic
    • on pre-scheduled dates (traditional classroom training at iLEARN premises)
    • in-house (traditional classroom training scheduled based on client needs and at customer's or iLEARN premises)
  • Distant-learning (following a remote classroom by means of a webconference)
  • E-learning: training provided through an online learning management system from anywhere and anytime
Useful links

Thanks to the new App "iLEARN LMS", you can access your e-learning course from anywhere and at anytime you want on your mobile devices. Download it now!

 

AppStoreENG   PlaySotreENG en qrcode.42991117

Business Relationship Management (BRM®) courses provided by iLEARN

Frequently Asked Questions

With the purchase of e-learning packages with 7, 14, 30 and 120 days of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

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No, prices shown on this website are to be considered VAT-exclusive and VAT is applicable according to law. If the buyer is extra-EU or if a EU company is duly registered on VIES system (VAT Information Exchange System), VAT is not charged. You can verify if VAT is applicable or not in your case by making a check-out test (VAT calculation is performed, but you can stop the purchase process in any moment).  

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30, 120 or 180 are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

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The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

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During the purchase process it is possible to register data and details of each participant. 

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Exam voucher code is usually automatically issued at the end of the access to the e-learning course. Anyway it can also be issued in advance upon request of the candidate. In case of purchase for exam only, exam voucher code is issued at confirmation of purchase, always after the receipt of payment.

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It is possible to pay by credit card (VISA, Mastercard circuits), Paypal or bank transfer.

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Bring A Friend promotion allows iLEARN customers to gain benefits by promoting iLEARN courses to friends, colleagues or simply contacts.

The process is very simple:

1) Purchase a product on iLEARN website and create your wallet (a welcome credit of 10€ to use for future purchases will be already available for you)

2) Once you create your wallet, you will receive TWO coupon codes: one for you (code starting with BAFO) and one for your contacts (code starting with BAFF).

3) Start spreading and sharing the discount coupon code (BAFF) to your network, contacts and friends. If they use it to purchase products on iLEARN website, they will benefit of discounts up to 15%!

4) What are the benefits for you? Every time your Friends purchase products on iLEARN website using the discount coupon code you provided them, your wallet will be recharged with new credits (in Euros)! You can earn up to 40€ per each purchase of your friends! 

5) What's left? USE YOUR FULL CREDIT IN EUROS TO ORDER NEW PRODUCTS ON iLEARN WEBSITE! 

Please, find all details about this promotion at this page: https://www.innovativelearning.eu/promos-news/bring-a-friend.html 

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