Certified Agile Service Manager (CASM) Courses

Certified Agile Service Manager (CASM) certification training courses and exams provided by iLEARN

Summary of Topics

Availability and prices of Certified Agile Service Manager (CASM) courses

CASM online courses (e-learning) with exam

In this showcase you will find a selection of training courses and exams in the Certified Agile Service Manager (CASM) context. 
If you do not see the course or exam you want, please contact us.

What is Certified Agile Service Manager (CASM®)?

Certified Agile Service Manager (CASM®) is an agile operations-based qualification. It incorporates the core values ​​and principles of the Agile Manifesto, as well as other agile concepts and practices such as DevOps, Scrum, Kanban, and Lean. It also covers two Agile Service Management practices: Agile Process Improvement and Agile Process Design.

CASM helps candidates build the skills and knowledge needed to incorporate Agile practices into service design. This helps companies adapt and grow faster, helping them face the challenges of modern business head-on and thrive in the most competitive markets.


What are the benefits of CASM?

CASM provides a number of benefits to businesses, including:

  • Integrating Agile into service development establishes a style for creating iterative goals. This creates job services that generate feedback and revenue to drive further development
  • Focusing on short-term goals increases adaptability and helps teams respond more effectively to customer feedback and changing business needs and circumstances
  • Supporting efficient implementation processes and workflows as well as learning and growth processes
  • CASM practices help organizations create an environment of continuous improvement


Who should get CASM certified?

The CASM certification is designed for a wide variety of candidates. This contains practice owners and process designers, developers interested in making processes more agile, managers who want to connect multiple practices and create a DevOps environment, employees and managers responsible for developing or improving processes, consultants guiding clients through process improvement and DevOps initiatives. To sum up, CASM is aimed to anyone responsible for managing process-related requirements, ensuring process efficiency and effectiveness, or maximizing process value.



  • Certified Agile Service Manager (CASM) is offered by Good e-Learning, a DevOps Institute Accredited Training Organisation.


Details about CASM course

logo footer

iCONS - Innovative Consulting S.r.l.
Galleria J.F. Kennedy 10/A
20831 Seregno (MB) - Italy

0039 0362 330107

ISO 9001

Logo CSQ

2020 © iCONS - Innovative Consulting S.r.l.

iLEARN is a business unit of iCONS - Innovative Consulting Srl - VAT number 03334560962
iCONS - Innovative Consulting srl is certified ISO 9001 for training and consulting services.

Lean IT is a trademark of Lean IT Association LLC. BRMP® is a registered trademark of Business Relationship Management Institute, Inc. The Six Sigma logo is a Trade Mark of 6sigmastudy™ (a brand of VMEdu,Inc.). The SCRUMStudy logo is a Trade Mark of SCRUMStudy™ (a brand of VMEdu,Inc.). The PMI logo is a mark of the Project Management Institute, Inc. The PMI Authorized Training Partner seal is a mark of the Project Management Institute, Inc. CAPM®, PMP®, PMI-ACP®, PMI-RMP® and PMI-PgMP® are registered trademarks of PMI. AgileSHIFT®, AXELOS® ProPath, ITIL®, PRINCE2®, PRINCE2 Agile®, P3O®, MSP®, MoP®, M_o_R® and MoV® are Registered Trade Marks of AXELOS Limited. The Swirl Logo™ are Trade Marks of AXELOS Limited. CCBA® and CBAP are registered certification marks owned by International Institute of Business Analysis™ (IIBA®). These certification marks are used with the express permission of International Institute of Business Analysis. TOGAF®, ArchiMate® and IT4IT™ are registered trademarks of The Open Group in the United States and other countries. COBIT® 5, COBIT® 2019, CISA® and CISM® are Registered Trade Marks of the Information Systems Audit and Control Association and the IT Governance Institute. AgileBA® and AgilePM® is a registered trademark of Agile Business Consortium Limited. APMG International ISO/IEC 20000, APMG International ISO/IEC 27001, APMG International Service Catalogue, APMG International Change Analyst, APMG International CMDB, APMG International Problem Analyst, APMG International Change Management, APMG International Finance for Non-Financial Managers, APMG International Lean Six Sigma, APMG International PPS and APMG International Managing Benefits are Trade Marks of APM Group Limited. Better Business Cases™ is a trade mark of Her Majesty Treasury. Enteprise Big Data® is a registered trade mark of Big Data Framework B.V. Praxis Framework™ is a trademark of Praxis Framework Limited. ScrumLearn®, AgileLearn®, KanbanLearn®, ISOLearn® and Organizational Resilience® are registered trademarks of iCONS - Innovative Consulting S.r.l. VeriSM™ is a Trade Mark of IFDC. FitSM® is a registered trademark of ITEMO e.V. EXIN® is a registered trademark of EXIN.