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Certified Agile Service Manager (CASM) 180d with exam online course in English provided by iLEARN Innovative Learning



Certified Agile Service Manager (CASM®) is an agile operations-based qualification. It incorporates the core values ​​and principles of the Agile Manifesto, as well as other agile concepts and practices such as DevOps, Scrum, Kanban, and Lean. It also covers two Agile Service Management practices: Agile Process Improvement and Agile Process Design.

ACCREDITATIONS
  • Certified Agile Service Manager (CASM) is offered by Good e-Learning, a DevOps Institute Accredited Training Organisation.
DETAILS OF CASM ONLINE COURSE
  • Course duration: 16+ hours
  • Tutor support
  • Quizzes & practice exams
  • Mobile compatible
  • Free resit voucher included
ONLINE EXAM FORMAT AND CHARACTERISTICS
  • 40 multiple choice questions exam
  • Passing score: 65% - 26/40
  • 60 minutes duration
  • Open book exam

Location

Online

Individual price

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349,00EUR

Access duration of the course

180 days

Language

English

Objectives

Candidates attending these course and exam will learn:

  • What does Agile mean.
  • Core Values ​​and Principles of the Agile Manifesto
  • How to translate agile thinking and values ​​into service management practices
  • Agile concepts and related practices, including DevOps, ITIL, SRE, Lean and Scrum
  • How Scrum roles, artifacts and events apply to the process
  • Two aspects of agile service management: agile process improvement and agile process engineering

Who it is aimed at

  • Practice owners and process designers
  • Developers who are interested in helping make processes more Agile
  • Managers who are looking to bridge multiple practices and create DevOps-style environments
  • Employees and managers responsible for engineering or improving processes
  • Consultants guiding their clients through process improvement and DevOps initiatives
  • Anyone responsible for managing process-related requirements, ensuring the efficiency and effectiveness of processes, or maximizing the value of processes

Contents

  • Introducing Agile Service Management
  • Agile Service Management
  • Leveraging Related Guidance
  • Agile Service Management Roles
  • Agile Process Engineering
  • Agile Service Management Artifacts
  • Agile Service Management Events
  • Agile Process Improvement

Prerequisites

There are no prerequisites for studying CASM or sitting the CASM certification exam. However, a basic knowledge of ITSM and Agile can be helpful.

Teacher language

English

Material course language

English

Exam type

Online

Certification

Certified Agile Service Manager (CASM) official certificate

Certificate type

Online

Exam language

English
PURCHASE OPTIONS – COMPLETE YOUR PACKAGE!
Voucher code validity for Good e-Learning courses*

The voucher allows you to take the exam with the appointed Examination Institute. You will automatically receive the exam voucher code at the opening date of your account on the platform. 
The voucher is valid for 1 year from the date of issue.

1 year from issue date - 0.00EUR


Privacy and personal data management by Good e-Learning*

In order to benefit from the services offered by Good e-Learning, we ask you to read the privacy policy at this link and to give the relative consent. The consent is mandatory for the service purchase and provision.

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PROMO - ADD FOR FREE AN iLEARN COURSE

By purchasing any online package, iLEARN gives you the possibility to access an online course for free for 30 days from ones listed below.
iLEARN also offers the possibility to add the relevant exam at a reduced price.
Furthermore, by selecting a ScrumLearn® or KanbanLearn® training course, you can choose to obtain also 1-year free access to EasyBoards®, one of the best enteprise Kanban or Scrum team software tools integrated in our training offer for free.

For the complete list of our free courses, please visit this link.





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