In this showcase you will find a selection of training courses and exams in the Certified Agile Service Manager context.
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DevOps is a cultural and professional movement that stresses communication, collaboration and integration between software developers and IT operations professionals.
The DevOps Institute is bringing enterprise level DevOps training and certification to the IT market. Working with thought leaders from the DevOps, ITSM, IT training and certification community, the DevOps Institute is setting the standard in quality for enterprise grade DevOps training and certification.
iCONS – Innovative Consulting is a Registered Education Partner of DevOps Institute, thus providing its complete set of training courses.
The Certified Agile Service Manager (CASM)® course provides an introduction to Agile Service Management – the application and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT’s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements.
A Certified Agile Service Manager (CASM) is the operational counterpart to a Certified Scrum Master (CSM). Working together, ScrumMasters and Agile Service Managers can instill agile thinking into the entire IT organization as the basis of a DevOps culture.