In this showcase you will find a selection of training courses and exams in the APMG ISO/IEC 20000 Foundation.
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ISO/IEC 20000 is the international standard for IT Service Management (ITSM). It establishes the requirements and provides the details to implement an effective Service Management System required to deliver high quality IT services, together with guidance on how to demonstrate compliance to the standard.
The APMG ISO/IEC 20000 Foundation certification is automatically achieved after passing the APMG ISO/IEC 20000 Foundation exam. The APMG ISO/IEC 20000 Foundation course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.
At the moment, APMG ISO/IEC 20000 certification is available in two versions, 2011 version and 2018 version.
From 15th July 2019, 2011 version we be officially replaced by 2018 version.
The ISO/IEC 20000 Foundation course is the first step of the qualification ISO/IEC 20000 qualification path according to APMG scheme.
The course prepares the participants for the exam APMG ISO/IEC 20000 Foundation.
Here below you can read the course sheet with information about APMG ISO/IEC 20000 Foundation.