In this showcase you will find a selection of training courses and exams in the PECB ISO/IEC 20000 Foundation.
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ISO/IEC 20000 Foundation PECB training enables you to learn the basic elements to implement and manage an IT Service Management System (ITSMS) as specified in ISO/IEC 20000.
After completing this course, you can sit for the exam and apply for a “PECB Certified ISO/IEC 20000 Foundation” credential. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, requirements, framework and management approach.
The ISO/IEC 20000 Foundation certification is automatically achieved after passing the ISO/IEC 20000 Foundation exam. The ISO/IEC 20000 Foundation course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.
During this training course, you will be able to understand the different modules of an ITSMS, including ITSMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.
The course prepares the participants for the exam ISO/IEC 20000 Foundation.
Here below you can read the course sheet with information about ISO/IEC 20000 Foundation course.