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PECB ISO/IEC 20000 Lead Auditor

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In this showcase you will find a selection of training courses and exams in the PECB ISO/IEC 20000 Lead Auditor context. 
To look for a course or an exam specifically, you can use the "Search courses/exams prices" tool that you will find below.
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iLEARN is an autorized partner of PECB
for ISO/IEC 20000 PECB courses

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For an online verification of accreditments, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

ISO/IEC 20000 Lead Auditor training enables you to develop the necessary expertise to perform an IT Service Management System (ITSMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process.

Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.

After successfully completing the exam, you can apply for different credentials according to your professional experience and your MS audit/assessment experience. You will receive a certificate once you comply with all the requirements related to the selected credential. These are:

  • PECB Certified ISO/IEC 20000 Provisional Auditor: Professional experience is not required
  • PECB Certified ISO/IEC 20000  AuditorOne year of work experience in IT Service Management + 200 total hours of audit activities
  • PECB Certified ISO/IEC 20000 Lead AuditorTwo years of work experience in IT Service Management + 300 total hours of audit activities 
  • PECB Certified ISO/IEC 20000 Senior Lead AuditorSeven years of work experience in IT Service Management + 1000 total hours of audit activities

By holding a PECB Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.

ISO/IEC 20000 Lead Auditor PECB courses provided by iLEARN.