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PECB ISO/IEC 20000 Lead Implementer

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In this showcase you will find a selection of training courses and exams in the PECB ISO/IEC 20000 Lead Implementer
To look for a course or an exam specifically, you can use the "Search courses/exams prices" tool that you will find below.
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iLEARN is an autorized partner of PECB
for ISO/IEC 20000 PECB courses

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For an online verification of accreditments, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

ISO/IEC 20000 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an IT Service Management System (ITSMS) based on ISO/IEC 20000. During this training course, you will also gain a thorough understanding of the best practices of IT Service Management Systems and consequently improve an organization’s IT processes and/or services, effectiveness and overall performance.

After mastering all the necessary concepts of IT Service Management Systems, you can sit for the exam and apply for a “PECB Certified ISO/IEC 20000 Lead Implementer” credential.
After successfully completing the exam, you can apply for different credentials according to your professional experience and your SMMS project experience. You will receive a certificate once you comply with all the requirements related to the selected credential. These are:

  • PECB Certified ISO/IEC 20000 Provisional Implementer: Professional experience is not required
  • PECB Certified ISO/IEC 20000 Implementer: One year of work experience in IT Service Management + 200 total hours of project activities
  • PECB Certified ISO/IEC 20000 Lead Implementer: Two years of work experience in IT Service Management + 300 total hours of project activities 
  • PECB Certified ISO/IEC 20000 Senior Lead Implementer: Seven years of work experience in IT Service Management + 1000 total hours of project activities

By holding a PECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO/IEC 20000 in an organization.

ISO/IEC 20000 Lead Implementer PECB courses provided by iLEARN.