In this showcase you will find a selection of training courses and exams in the PECB ISO/IEC 20000 Lead Implementer.
To look for a course or an exam specifically, you can use the "Search courses/exams prices" tool that you will find below.
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ISO/IEC 20000 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an IT Service Management System (ITSMS) based on ISO/IEC 20000. During this training course, you will also gain a thorough understanding of the best practices of IT Service Management Systems and consequently improve an organization’s IT processes and/or services, effectiveness and overall performance.
After mastering all the necessary concepts of IT Service Management Systems, you can sit for the exam and apply for a “PECB Certified ISO/IEC 20000 Lead Implementer” credential.
After successfully completing the exam, you can apply for different credentials according to your professional experience and your SMMS project experience. You will receive a certificate once you comply with all the requirements related to the selected credential. These are:
By holding a PECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO/IEC 20000 in an organization.