• Upgrade ITIL 4 Foundation   ENG



iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams

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For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

 

ITIL® 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model. 

ITIL 4 Foundation online exam format
  • Duration of 60 minutes
  • 75 minutes for candidates taking the exam in a language other than their native
  • Closed book
  • 40 multiple choice questions
  • 1 mark for each correct answer
  • Passing score: 26/40 marks - 65%

For more information about technical requirements and online exam procedure, please click here.

Typology

Exam only

Location

Online

Accreditation

PeopleCert

Individual price

249,00€

Prerequisites

There are no specific pre-requisites. By the way, some appreciation of the ideas and principles of services may be useful.

To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute, available in english. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.

Exam type

Online

Certification

ITIL® 4 Foundation official certificate

Certificate type

Online

Exam language

English, French, Spanish, German

Exam certificate

The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.
If you still want to receive the paper certificate, in addition to the electronic certificate, choose this option. The certificate will be sent directly to the adress you provide at the exam registration.



Exam language*

The exam is available in different languages. To proceed with the purchase, we ask you to choose the language of your exam.



Digital format manual (optional)

Please select the manual you want to purchase.

Please, note that the course is completely and officially accredited: the manual is therefore not mandatory.



Discount for upgrade from ITIL® v3 Foundation to ITIL® 4 Foundation

30,00 € off for ITIL® v3 Foundation certification holders.
In order to benefit from this discount, you will have to send the ITIL® v3 Foundation certificate of the course and/or exam participant or to send the PeopleCert Certificate Number. You can check all the necessary prerequisites to benefit from this promotion at this link.

N.B.: This offer is subject to the conditions listed. In case of non-occurance of these conditions, iLEARN will charge you with 30,00€.



PeopleCert voucher code validity*

The voucher allows you to take the online exam with the Examination Institute PeopleCert. You will automatically receive the exam voucher code as of the closing date of your account on the platform. If you are ready to take the exam before this date, contact us to get your exam voucher code. In any case, iLEARN reserves the right to send the exam voucher in every moment after the purchase.
The voucher is valid for 12 months from the date of issue.
Please read the exam session rescheduling and the voucher extension policies at this link.





ITIL® 4 Foundation exam online exam provided by iLEARN Innovative Learning