ITIL® 4 Managing Professional Courses

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ITIL® 4 Managing Professional (ITIL® 4 MP, ITIL Professional Certification) targets IT practitioners working within technology and digital teams across businesses. The ITIL certifications included in the Managing Professional (MP) stream provide practical and technical knowledge about how to run successful IT projects, teams and workflows.

ITIL® 4 Managing Professional is a stream of four modules:

• ITIL 4 Specialist: Create, Deliver and Support (CDS)
• ITIL 4 Specialist: Drive Stakeholder Value (DSV)
• ITIL 4 Specialist: High Velocity IT (HVIT)
• ITIL 4 Strategist: Direct Plan and Improve (DPI)

ITIL® 4 certification scheme

ITIL 4 Specialist: Create Deliver and Support
ITIL 4 Specialist Create, Deliver and Support is aimed at ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery.

ITIL 4 Specialist: Drive Stakeholder Value
ITIL 4  Specialist Drive Stakeholder Value is aimed at practitioners responsible for managing and integrating stakeholders, those that focus on customer journey and experience, and those that are responsible for fostering relationships with partners and suppliers

ITIL 4 Specialist: High Velocity IT
ITIL 4 Specialist High Velocity IT is aimed at IT managers and practitioners involved in digital services or digital transformation projects working within or towards high velocity environments. 7

ITIL 4 Strategist: Direct Plan and Improve
ITIL 4 Strategist Direct Plan and Improve is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. ITIL 4 Strategist Direct Plan and Improve is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements.

To obtain the ITIL 4 Managing Professional certification you will either have to:

• Pass the ITIL 4 Managing Professional Transition Module. In order to access this module, you must have obtained 17 credits from ITIL v3 certification scheme or 15 credits from ITIL v3 and ITIL 4 Foundation certification.

or

• Undertake all the ITIL 4 MP training courses and exams (CDS, DSV, HVIT, DPI).

For further information about ITIL® 4 Managing Professional Transition module, please click here.

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