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ITIL® 4 Management Courses

ITIL 4 Managing Professional courses and certifications provided by iLEARN

The ITIL 4 Managing Professional (MP) stream provides certifications that advance your expertise in managing and delivering IT services effectively. These certifications focus on practical applications of ITIL practices, enhancing your ability to drive improvements and meet strategic objectives in IT service management. To be awarded the title of ITIL 4 Managing Professional, you will need to achieve the four certifications included.

ITIL® 4 Managing Professional (ITIL 4 Management) Certifications:

  • ITIL 4 Specialist: Create, Deliver, and Support (ITIL 4 CDS): Integrates service creation, delivery, and support processes for efficient IT service management.
  • ITIL 4 Specialist: High Velocity IT (ITIL 4 HVIT): Addresses practices for delivering high-speed IT services and achieving rapid value in a digital context.
  • ITIL 4 Specialist: Drive Stakeholder Value (ITIL 4 DSV): Enhances stakeholder relationships and service effectiveness through strong communication and alignment.
  • ITIL 4 Strategist: Direct, Plan and Improve (ITIL 4 DPI): Focuses on strategic leadership and management to drive service improvement and ensure alignment with organizational goals.

Why Choose ITIL 4 Managing Professional?

  • Ideal for Mid and Senior-Level Roles: Perfect for those in or aiming for mid to senior-level positions, enhancing your service management expertise.
  • Develop Essential Skills: Gain critical skills needed to successfully manage and deliver IT-enabled products and services.
  • Enhance Your Expertise: Deepen your understanding of ITIL practices to drive effective IT service management and improvements.
ITIL® 4 Specialist: Create, Deliver and Support ITIL® 4 Strategist: Direct, Plan and Improve ITIL® 4 Specialist: Drive Stakeholder Value ITIL® 4 Specialist: High Velocity IT ITIL® 4 Managing Professional PACKS

Availability and prices of ITIL® 4 Managing Professional courses

ITIL® 4 Managing Professional online courses (e-learning) with exam

In this showcase you will find a selection of training courses and exams in the ITIL® 4 Managing Professional and ITIL 4 context. 
If you do not see the course or exam you want, please contact us.

ITIL 4 Managing Professional online exam

In this showcase you will be able to purchase the ITIL 4 Managing Professional exam vouchers only to take the online exams on PeopleCert portal, in complete autonomy, 24 hours a day.

iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
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To verify the PeopleCert accreditation, click on the logo.

ITIL® 4 Managing Professional (ITIL® 4 MP, ITIL Professional Certification) targets IT practitioners working within technology and digital teams across businesses. The ITIL certifications included in the Managing Professional (MP) stream provide practical and technical knowledge about how to run successful IT projects, teams and workflows.

ITIL® 4 Managing Professional is a stream of four modules:

Itil4 Official Scheme

ITIL 4 Specialist: Create Deliver and Support
ITIL 4 Specialist Create, Deliver and Support is aimed at ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery.

ITIL 4 Specialist: Drive Stakeholder Value
ITIL 4  Specialist Drive Stakeholder Value is aimed at practitioners responsible for managing and integrating stakeholders, those that focus on customer journey and experience, and those that are responsible for fostering relationships with partners and suppliers

ITIL 4 Specialist: High Velocity IT
ITIL 4 Specialist High Velocity IT is aimed at IT managers and practitioners involved in digital services or digital transformation projects working within or towards high velocity environments. 7

ITIL 4 Strategist: Direct Plan and Improve
ITIL 4 Strategist Direct Plan and Improve is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. ITIL 4 Strategist Direct Plan and Improve is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements.

To obtain the ITIL 4 Managing Professional certification you will either have to:

  • Pass the ITIL 4 Managing Professional Transition Module. In order to access this module, you must have obtained 17 credits from ITIL v3 certification scheme or 15 credits from ITIL v3 and ITIL 4 Foundation certification.

or

  • Undertake all the ITIL 4 MP training courses and exams (CDS, DSV, HVIT, DPI).

 

Our e-learning platform is optimized for access via web browers, including mobile!

Frequently Asked Questions

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:

billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id

You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/

The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

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