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iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams

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For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

 

The ITIL® 4 Managing Professional Transition Module is designed for ITIL v3 candidates who are ITIL Expertswho have achieved 17 credits from across the v3 scheme or who have achieved 15 ITIL v3 credits and ITIL 4 Foundation certification. Candidates who will complete successfully this module will get the ITIL® 4 Managing Professional (ITIL MP) certification.

The transition module covers the core elements from the ITIL 4 Managing Professional stream. It has a mandatory training and exam that will enable the candidates to transition from their existing certification to the new ITIL 4 certification scheme.

Access duration
  • 14 access days to the platform
ITIL 4 Managing Professional Transition Module online course details
  • 5 lessons (13 hours of video recorded by an accredited teachers)
  • Downloadable PDF documents with detailed content (slides, explanations) for each lesson
  • 2 official mock exams
  • Exercises and solutions
  • Access 24/7

To complete the course and have an optimal exam preparation, we recommend you to spend at least 28 hours of study.

For further information about online courses, please click here.

ITIL 4 Managing Professional Transition Module online exam format
  • Duration of 90 minutes (105 minutes for candidates taking the exam in a language other than their native)
  • 40 multiple choice questions
  • Passing score: 28/40 marks - 70%

For more information about technical requirements and online exam procedure, please click here.

Location

Online

Accreditation

PeopleCert

Discounted price

409,00€
389,00€ up to 30/11/2020

Access duration of the course

14 days

Language

English

Objectives

ITIL 4 Managing Professional Transition Module enables candidates to recognise their previous achievements while still gaining the up-to-date skills and knowledge needed to navigate the digital service economy.

Who it is aimed at

  • Individuals who have obtained their ITIL Expert designation
  • Individuals who have achieved 17 credits from ITIL v3 qualification scheme.
  • Individuals who have achieved 15 credits from ITIL v3 qualification scheme and hold an ITIL 4 Foundation certificate

For more information about how obtain credits to access the Transition Module, please check this page.

Contents

The transition module will provide information on the key elements of the following modules from ITIL® 4.

From the ITIL 4 Foundation Module:

  • Key concepts of service management
  • How the ITIL guiding principles can help an organization adopt and adapt service management
  • The four dimensions of service management
  • The purpose and components of the ITIL service value system
  • The activities of the service value chain, and how they interconnect

From the ITIL 4 Specialist Create, Deliver and Support Module:

  • How to plan and build a service value stream to create, deliver, and support services
  • How relevant ITIL practices contribute are to the creation, delivery and support across the SVS and Value streams
  • How to create, deliver and support services

From the ITIL 4 Specialist High Velocity IT Module:

  • Concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
  • The digital product lifecycle in terms of the ITIL ‘operating model’
  • The importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT

From the ITIL 4 Specialist Drive Stakeholder Value Module:

  • How customer journeys are designed
  • How to foster stakeholder relationships
  • How to shape demand and define service offerings
  • How to onboard and offboard customers and users
  • How to act together to ensure continual value co-creation (service consumption / provisioning)
  • How to realise and validate service value

From the ITIL 4 Strategist Direct Plan and Improve Module:

  • The scope and activities relevant to Direct and plan
  • The role of GRC (Governance, Risk and Compliance) and how to integrate the principles and methods into the service value system
  • How to use the key principles and methods of Organizational Change Management to direction, planning and improvement

Prerequisites

To be eligible to take the module candidates should meet one of the following prerequisites:

  • Be an ITIL v3 Expert
  • Hold 17 credits from ITIL v3 qualification scheme
  • Hold an ITIL 4 Foundation certificate and 15 credits from the ITIL v3 qualification scheme

To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute, available in english. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.

Teacher language

English

Material course language

English

Exam type

Online

Certification

ITIL® 4 Managing Professional

Certificate type

Online

Exam language

English

Exam certificate

The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.
If you still want to receive the paper certificate, in addition to the electronic certificate, choose this option. The certificate will be sent directly to the address you provide at the exam registration.



Attendance confirmation

With this option you can request to receive the attendance confirmation, available in electronic (pdf) format.



PeopleCert voucher code validity*

The voucher allows you to take the online exam with the Examination Institute PeopleCert. You will automatically receive the exam voucher code as of the closing date of your account on the platform. If you are ready to take the exam before this date, contact us to get your exam voucher code. In any case, iLEARN reserves the right to send the exam voucher in every moment after the purchase.
The voucher is valid for 12 months from the date of issue.
Please read the exam session rescheduling and the voucher extension policies at this link.



PeopleCert Take2 - Second exam attempt

Add the re-sit option to your exam voucher!
iLEARN gives you the chance to retake the exam in case you fail the first attempt, for just 55€.
You will have up to 6 months from the date of the first attempt to retake your exam.



PROMO - ADD FOR FREE ScrumLearn Master Certified course

By purchasing any "course with exam" package, iLEARN gives you the possibility to access ScrumLearn Master Certified online course for free for 30 days.
iLEARN also offers the possibility to add ScrumLearn Master Certified exam for only 149€.
Course and exam are available in English, French, Spanish and Italian.



Digital format manual (optional)

Select the manual you want to purchase.
Please, note that the course is completely and officially accredited: the manual is therefore not mandatory.

All the manuals are the official ones published by AXELOS and they are available only using Adobe Digital Editions. For more information about Digital Editions, please visit the this page. We strongly recommend to authorize content using an Adobe ID, as you can see at this link.





ITIL® 4 Managing Professional Transition Module 14d with exam online course in English provided by iLEARN Innovative Learning

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