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ITIL® 4 Managing Professional Transition Module Courses

ITIL 4 Managing Professional Transition Module certification training courses and exams available in several languages and provided by iLEARN


iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
 
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For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

 

N.B.: ITIL® 4 Managing Professional Transition exam will be discontinued from 1st October 2022. For this reason, starting from this date, iLEARN will not provide anymore the related training courses and voucher codes.
From this date, in order to obtain ITIL Managing Professional qualification, candidates will have to complete the four ITIL 4 MP modules. Read more information about ITIL 4 Managing Professional modules.

 

ITIL® 4 MANAGING PROFESSIONAL TRANSITION MODULE

The ITIL® 4 Managing Professional Transition Module (ITIL® MPT) is an ITIL certification designed for ITIL v3 candidates who are ITIL Experts, who have achieved 17 credits from across the v3 scheme or who have achieved 15 ITIL v3 credits and ITIL 4 Foundation certification.

 

ITIL 4 MANAGING PROFESSIONAL TRANSITION COURSE (ITIL® 4 MPT)

The transition module covers the core elements from the ITIL 4 Managing Professional stream. It has a mandatory training and exam that will enable the candidates to transition from their existing certification to the new ITIL 4 certification scheme.

The module will provide information on the key elements of the following modules from ITIL 4 Managing Professional:

  • ITIL 4 Specialist Create, Deliver and Support (CDS)
  • ITIL 4 Specialist Drive Stakeholder Value (DSV)
  • ITIL 4 Specialist High Velocity IT (HVIT)
  • ITIL 4 Strategist Direct Plan and Improve (DPI)

The course will also provide an introduction and cover the key concepts found in ITIL 4 Foundation.

 

ITIL 4 MANAGING PROFESSIONAL TRANSITION EXAM (ITIL MP TRANSITION)

Candidates who will complete successfully this module will get the ITIL® 4 Managing Professional (ITIL MP) certification.

 

PDU - ITIL 4 MANAGING PROFESSIONAL TRANSITION MODULE

Our ITIL® 4 Managing Professional Transition Module training course can provide 21 Professional Development Units (PDUs). Here below you can find more details about the PDUs allocation:

Technical: 4
Leadership: 4
Strategic: 13

Please note that, in order to auto-declare PDUs attending this course provided by iLEARN, the purchase of the attendance confirmation (attendance certificate) in electronic format (pdf) is mandatory. Select the option to add the attendance confirmation at the moment of purchase and proceed to checkout.

For more information about PDUs and how to claim them to maintain your PMI qualifications, please visit this page.

 

Here below you can read the course sheet with information about ITIL 4 Managing Professional Transition Module course.

Objectives

ITIL 4 Managing Professional Transition Module enables candidates to recognise their previous achievements while still gaining the up-to-date skills and knowledge needed to navigate the digital service economy.

Who it is aimed at

  • Individuals who have obtained their ITIL Expert designation
  • Individuals who have achieved 17 credits from ITIL v3 qualification scheme.
  • Individuals who have achieved 15 credits from ITIL v3 qualification scheme and hold an ITIL 4 Foundation certificate

For more information about how obtain credits to access the Transition Module, please check this page.

Contents

The transition module will provide information on the key elements of the following modules from ITIL® 4.

From the ITIL 4 Foundation Module:

  • Key concepts of service management
  • How the ITIL guiding principles can help an organization adopt and adapt service management
  • The four dimensions of service management
  • The purpose and components of the ITIL service value system
  • The activities of the service value chain, and how they interconnect

From the ITIL 4 Specialist Create, Deliver and Support Module:

  • How to plan and build a service value stream to create, deliver, and support services
  • How relevant ITIL practices contribute are to the creation, delivery and support across the SVS and Value streams
  • How to create, deliver and support services

From the ITIL 4 Specialist High Velocity IT Module:

  • Concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
  • The digital product lifecycle in terms of the ITIL ‘operating model’
  • The importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT

From the ITIL 4 Specialist Drive Stakeholder Value Module:

  • How customer journeys are designed
  • How to foster stakeholder relationships
  • How to shape demand and define service offerings
  • How to onboard and offboard customers and users
  • How to act together to ensure continual value co-creation (service consumption / provisioning)
  • How to realise and validate service value

From the ITIL 4 Strategist Direct Plan and Improve Module:

  • The scope and activities relevant to Direct and plan
  • The role of GRC (Governance, Risk and Compliance) and how to integrate the principles and methods into the service value system
  • How to use the key principles and methods of Organizational Change Management to direction, planning and improvement

Prerequisites

To be eligible to take the module candidates should meet one of the following prerequisites:

  • Be an ITIL v3 Expert
  • Hold 17 credits from ITIL v3 qualification scheme
  • Hold an ITIL 4 Foundation certificate and 15 credits from the ITIL v3 qualification scheme

To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute, available in english. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.

Duration

  • Classroom/distant course duration: 4 days 
  • Online course durations:
    • 30 platform access days
    • 120 platform access days
    • 180 platform access day 

PMI PDU: 21

Accreditation

PeopleCert

Courses languages

English

Teacher language

Italian, English, French, Spanish

Material course language

English

Exam type

Online

Certification

ITIL® 4 Managing Professional Transition official certificate

This certification is subject to the PeopleCert Continuing Development Programme. Find out how and when to renew your certification.

Certificate type

Online, Paper

Exam language

English, German, Japanese

Exam format

  • 90 minutes duration
  • 40 simple multiple choice questions
  • Pass mark 28/40 - 70%

Frequently Asked Questions

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With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

 

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.