ITIL® 4 Specialist: Drive Stakeholder Value
ITIL® 4 Specialist: Drive Stakeholder Value online courses (e-learning) with exam
In this showcase you will find a selection of training courses and exams concerning ITIL® 4 Specialist: Drive Stakeholder Value within the ITIL 4 qualification scheme.
To look for a specific online/e-learning training course or a classroom/distant course for the ITIL® 4 Specialist: Drive Stakeholder Value certification, you can use the "Search courses/exams prices" tool that you will find below.
If you do not see the ITIL® 4 Specialist: Drive Stakeholder Value online/distant course or exam you want, please contact us.
ITIL® 4 Specialist: Drive Stakeholder Value distance - live virtual courses calendar
In this showcase you will find the next available dates for ITIL® 4 Specialist: Drive Stakeholder Value online courses (live virtual sessions) with certification exam. These courses are provided via web-conference in real time by our accredited trainers, that will be at your complete disposal. The ITIL® 4 Specialist: Drive Stakeholder Value certification exam will be taken online on PeopleCert portal.
ITIL® 4 SPECIALIST: DRIVE STAKEHOLDER VALUE (ITIL 4 SPECIALIST DSV)
ITIL® 4 Specialist Drive Stakeholder Value (ITIL 4 DSV) module covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. It focuses on the conversion of demand into value via IT enabled services.
ITIL® 4 SPECIALIST DRIVE STAKEHOLDER VALUE CERTIFICATION (ITIL 4 DSV)
ITIL 4 Specialist Drive Stakeholder Value is aimed at practitioners responsible for managing and integrating stakeholders, those that focus on customer journey and experience, and those that are responsible for fostering relationships with partners and suppliers. Accredited training for the ITIL 4 Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.
ITIL 4 SPECIALIST DRIVE STAKEHOLDER VALUE (ITIL DSV)
The module covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape.
PDU - ITIL 4 SPECIALIST DRIVE STAKEHOLDER VALUE (ITIL DSV)
iLEARN is an Authorized Training Partner (ATP) of the Project Management Institute. Our ITIL 4 Specialist Drive Stakeholder Value (ITIL DSV) training course provides 21 Professional Development Units (PDUs). Here below you can find more details about the PDUs allocation:
Please note that, in order to earn PDUs attending this course provided by iLEARN as an Authorized Training Partner (ATP) of PMI, the purchase of the attendance confirmation (attendance certificate) in electronic format (pdf) is mandatory. Select the option to add the attendance confirmation at the moment of purchase and proceed to checkout.
For more information about PDUs and how to claim them to maintain your PMI qualifications, please visit this page.
Here below you can read the course sheet with information about ITIL® 4 Specialist: Drive Stakeholder Value course.