ITIL® Specialist High Velocity IT module explores the ways in which digital organizations and digital operating models function in high velocity environments. It will help aspiring organizations to operate in a similar way to successful digitally-native organizations.
- 120 access days to the platform
ITIL 4 SPECIALIST HIGH VELOCITY IT ONLINE COURSE DETAILS
- 9 lessons (7 hours of video recorded by an accredited teachers)
- Downloadable PDF documents with detailed content (slides, explanations) for each lesson
- 1 official mock exam
- Exercises and solutions
- Access 24/7
To complete the course and have an optimal exam preparation, we recommend you to spend at least 21 hours of study.
For further information about online courses, please click here.
ONE-TO-ONE COURSE FORMAT AND CHARACTERISTICS
- Coaching for planning learning activities
- Repeat any lessons at any time
- Send messages to accredited teachers asking, for example, for more in-depth information and didactic support
- Didactic support dedicated by accredited teachers
- One-to-one sessions to check learning and for deepening of content with accredited teacher and provided in the native language via web-conference
ITIL 4 SPECIALIST HIGH VELOCITY IT ONLINE EXAM FORMAT
- Duration of 90 minutes (105 minutes for candidates taking the exam in a language other than their native)
- Closed book
- 40 multiple choice questions
- Passing score: 28/40 marks - 70%
For more information about technical requirements and online exam procedure, please click here.
TypologyONE-to-ONE course (online+coaching)
Access duration of the course120 days
- Understand the concepts regarding the high-velocity nature of the digital enterprise, including the demands it places on IT
- Understand the digital product life cycle in terms of the ITIL "operating model"
- Understand the importance of the ITIL guiding principles and the other fundamental concepts for delivering high-velocity IT
- Discover how to contribute to achieving value with digital products
Who it is aimed at
This course is aimed at individuals in management and service management roles who have a responsibility for practices such as customer/user experience (CX) managers/designers, account managers, service delivery managers, business analysts, project managers, portfolio managers, etc as well as individuals who want to acquire the ITIL Managing Professional (MP) designation.
- Making the right digital investments
- Realizing and delivering digital products and services quickly
- Providing digital products and services highly resilient to disruption
- Ensuring that the service consumer realizes value from the digital products and services
- Assuring conformance of activities with governance, risk and compliance requirements
In order to access ITIL® 4 High Velocity IT course and exam, you must have obtained ITIL® 4 Foundation certificate. In order to access the exam, it is mandatory to have attended an accredited training course
To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.
Material course language
ITIL® 4 Specialist: High Velocity IT official certificate