11164 ITIL® Service Strategy ONE-to-ONE 2Hours with exam (english)

iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams

For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

The ITIL® Service Strategy training course looks in-depth at the concepts, processes and methods set out in the Service Strategy phase (definition of the strategy for IT services) of the Service Lifecycle.

ITIL Service Strategy online course details

• 12 lessons
• 6 hours of video
• Between 20 and 25 hours to complete the course

ONE-to-ONE course format and characteristics

• Access 24/7
• Access to the e-learning system, help included, and to all the material (videos, documents) 
• Videos for all the lessons recorded by accredited teachers
• Coaching for planning learning activities;
• Access to multimedia lessons "like being in class" via our proprietary platform wich combines videos and slides, course material, online quizzes, sample exams and exercises);
• Set your own learning pace (speed);
• Study the material offline;
• Repeat any lessons at any time;
• Skip lessons that are already familiar to you;
• Provides end of unit quizzes to check knowledge;
• Send messages to accredited teachers asking, for example, for more in-depth information and didactic support;
• Mock exams;
• Didactic support dedicated by accredited teachers;
• One-to-one sessions to check learning and for deepening of content with accredited teacher and provided in the native language via web-conference; 
• Online official exam 7x24. 

Online exam format and characteristics

• Online exam 24/7
• The exam is done entirely online
• The exam must be booked at the latest 72 hours before the day of the exam
• To book your exam write to [email protected] or call 0039 0362.33 01 07
• For further information on online exams please click here