In this showcase you will find a selection of training courses and exams in the ITIL® Foundation context.
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ITIL® v3 Foundation
The ITIL® v3 Foundation will introduce you to the key elements, concepts and terminology used in the ITIL® service lifecycle. Please note that these information refer to ITIL® v3 scheme (sometimes also known as ITIL® 2011). For information, about ITIL® 4 Foundation, please read https://www.innovativelearning.eu/products/itil-4/itil-4-foundation.html. For more information about the version most suitable for you, please visit the following page https://www.innovativelearning.eu/products/itil-4/itil-v3-vs-itil4.html.
ITIL® v3 Foundation certification
The ITIL® v3 Foundation certification is automatically achieved after passing the ITIL® v3 Foundation exam. The ITIL® v3 Foundation course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.
The Foundation level is a prerequisite to continue with the following levels of qualification.
ITIL® v3 Foundation course
The ITIL® v3 Foundation training course looks at the glossary and content of the ITIL® framework and, in particular, the Service Lifecycle approach and the processes therein. The course prepares the participants for the exam ITIL® v3 Foundation certificate in IT Service Management.
Here below you can read the course sheet with information about ITIL® v3 Foundation course.