ITIL® Service Offerings and Agreements

iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams

For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

ITIL® SERVICE OFFERINGS AND AGREEMENTS

The ITIL® Service Offerings and Agreements training course looks in-depth at the principles and methods provided for in a series of processes in the Service Lifecycle, in particular those useful for coming up with a bid and client agreements (Service Strategy phases and, in particular, Service Design of the Service Lifecycle).

ITIL SERVICE OFFERINGS AND AGREEMENTS CERTIFICATION

The ITIL Service Offerings and Agreements certification is automatically achieved after passing the ITIL Service Offerings and Agreements exam. The ITIL Service Offerings and Agreements course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.

If you have already completed an accredited course and you want to purchase only the exam, you can do it by using the search filter below or by clicking directly:

• ITIL Service Offerings and Agreements exam

ITIL SERVICE OFFERINGS AND AGREEMENTS (ITIL SOA) COURSE

The course prepares the participants for the exam ITIL Service Offerings and Agreements.

PDU - ITIL SERVICE OFFERINGS AND AGREEMENTS

iLEARN is an Authorized Training Partner (ATP) of the Project Management Institute. Our ITIL Service Offerings and Agreements (ITIL SOA) training course provides 24 Professional Development Units (PDUs). Here below you can find more details about the PDUs allocation:

Technical: 3
Leadership: 2
Strategic: 19

Please note that, in order to earn PDUs attending this course provided by iLEARN as an Authorized Training Partner (ATP) of PMI, the purchase of the attendance confirmation (attendance certificate) in electronic format (pdf) is mandatory. Select the option to add the attendance confirmation at the moment of purchase and proceed to checkout.

For more information about PDUs and how to claim them to maintain your PMI qualifications, please visit this page.

N.B.: ITIL® v3 Intermediate exams IN ENGLISH will be discontinued from 1st January 2022. For this reason, starting from this date, iLEARN will not provide anymore training courses and voucher codes to obtain the certifications in English. For the moment courses and exams in the other languages remain available.