ITIL® Service Offerings and Agreements Courses

ITIL Service Offerings and Agreements certification training courses and exams available in several languages and provided by iLEARN


Availability and prices of ITIL® Service Offerings and Agreements courses

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In this showcase you will find a selection of training courses and exams in the ITIL® Service Offerings & Agreements context. 
To look for a course or an exam specifically, you can use the "Search courses/exams prices" tool that you will find below.
If you do not see the course or exam you want, please contact us.

iLEARN is an ATO (Accredited Training Organization) of PeopleCert for ITIL® courses and exams
 
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For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

 

ITIL® SERVICE OFFERINGS AND AGREEMENTS

The ITIL® Service Offerings and Agreements training course looks in-depth at the principles and methods provided for in a series of processes in the Service Lifecycle, in particular those useful for coming up with a bid and client agreements (Service Strategy phases and, in particular, Service Design of the Service Lifecycle).

 

ITIL SERVICE OFFERINGS AND AGREEMENTS CERTIFICATION

The ITIL Service Offerings and Agreements certification is automatically achieved after passing the ITIL Service Offerings and Agreements exam. The ITIL Service Offerings and Agreements course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.

 

ITIL SERVICE OFFERINGS AND AGREEMENTS (ITIL SOA) COURSE

The course prepares the participants for the exam ITIL Service Offerings and Agreements.

 

PDU - ITIL SERVICE OFFERINGS AND AGREEMENTS

Our ITIL Service Offerings and Agreements (ITIL SOA) training course can provide 24 Professional Development Units (PDUs). Here below you can find more details about the PDUs allocation:

Technical: 3
Leadership: 2
Strategic: 19

Please note that, in order to auto-declare PDUs attending this course provided by iLEARN, the purchase of the attendance confirmation (attendance certificate) in electronic format (pdf) is mandatory. Select the option to add the attendance confirmation at the moment of purchase and proceed to checkout.

 

For more information about PDUs and how to claim them to maintain your PMI qualifications, please visit this page.

 

ITIL® v3 exams IN ENGLISH are not available anymore from 1st January 2022.
Furthermore, ITIL® v3 Intermediate/Practitioner/MALC exams in the other languages will be withdrawn on 1st January 2023.

If you are interested in taking an ITIL certification in English, please visit the page of the new ITIL® 4 certification scheme.

 

Here below you can read the course sheet with information about ITIL Service Offerings and Agreements courses.

Demo

Frequently Asked Questions

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With the purchase of e-learning packages with 14, 30, 120 and 180 days of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

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30, 120 or 180 are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

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The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

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During the purchase process it is possible to register data and details of each participant. 

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Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date.
In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

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It is possible to pay by credit card (VISA, Mastercard circuits), PayPal or bank transfer.

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