ITIL® Service Lifecycle Courses

ITIL Service Lifecycle certification courses in italian provided by iLEARN

iLEARN is an ATO (Accredited Training Organization) of PeopleCert for ITIL® courses and exams

For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

The ITIL v3 (often referred also as ITIL 2011) Service Lifecycle modules are particularly relevant for those in management or team leader positions, or those who wish to work in such roles, where it is necessary to manage different areas or work with different teams.

All the Service Lifecycle modules are suitable for those who wish to concentrate on the process elements, practices used and the capabilities needed to supply Service Management practices.

The Service Lifecycle modules are as follows:

ITIL® v3 exams IN ENGLISH are not available anymore from 1st January 2022.
Furthermore, ITIL® v3 Foundation in the other languages will be withdrawn on 1^st August 2022 and ITIL® v3 Intermediate/Practitioner/MALC exams in the other languages will be withdrawn on 1^st January 2023.
If you are interested in taking an ITIL certification in English, please visit the page of the new ITIL® 4 certification scheme.

Thanks to the new App "iLEARN LMS", you can access your e-learning course from anywhere and at anytime you want on your mobile devices. Download it now!

Subcategories

ITIL® Service Design Show

ITIL® Service Strategy Show

ITIL® Service Transition Show

ITIL® Service Operation Show

ITIL® Continual Service Improvement Show

Frequently Asked Questions

General FAQs

How much time do I have to take the certification exam?

With the purchase of e-learning packages with 7, 14, 30 and 120 days of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

Are prices VAT-inclusive?

No, prices shown on this website are to be considered VAT-exclusive and VAT is applicable according to law. If the buyer is extra-EU or if a EU company is duly registered on VIES system (VAT Information Exchange System), VAT is not charged. You can verify if VAT is applicable or not in your case by making a check-out test (VAT calculation is performed, but you can stop the purchase process in any moment).

What does "30d, 120d or 180d" in the title of products on our website mean?

30, 120 or 180 are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.

Is the course on the platform immediately activated after the purchase?

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

I have to purchase several packages: how can I assign them to participants?

During the purchase process it is possible to register data and details of each participant.

When is the exam voucher code issued?

Exam voucher code is usually automatically issued at the end of the access to the e-learning course. Anyway it can also be issued in advance upon request of the candidate. In case of purchase for exam only, exam voucher code is issued at confirmation of purchase, always after the receipt of payment.

Which are the payment methods I can use to pay for my order?

It is possible to pay by credit card (VISA, Mastercard circuits), Paypal or bank transfer.

iCONS - Innovative Consulting S.r.l.
Galleria J.F. Kennedy 10/A
20831 Seregno (MB) - Italy

0039 0362 330107
info@innovativelearning.eu

ISO 9001

2020 © iCONS - Innovative Consulting S.r.l.

iLEARN is a business unit of iCONS - Innovative Consulting Srl - VAT number 03334560962
iCONS - Innovative Consulting srl is certified ISO 9001 for training and consulting services.

Lean IT is a trademark of Lean IT Association LLC. BRMP® is a registered trademark of Business Relationship Management Institute, Inc. The Six Sigma logo is a Trade Mark of 6sigmastudy™ (a brand of VMEdu,Inc.). The SCRUMStudy logo is a Trade Mark of SCRUMStudy™ (a brand of VMEdu,Inc.). The PMI logo is a mark of the Project Management Institute, Inc. The PMI Authorized Training Partner seal is a mark of the Project Management Institute, Inc. CAPM®, PMP®, PMI-ACP®, PMI-RMP® and PMI-PgMP® are registered trademarks of PMI. AgileSHIFT®, AXELOS® ProPath, ITIL®, PRINCE2®, PRINCE2 Agile®, P3O®, MSP®, MoP®, M_o_R® and MoV® are Registered Trade Marks of AXELOS Limited. The Swirl Logo™ are Trade Marks of AXELOS Limited. CCBA® and CBAP are registered certification marks owned by International Institute of Business Analysis™ (IIBA®). These certification marks are used with the express permission of International Institute of Business Analysis. TOGAF®, ArchiMate® and IT4IT™ are registered trademarks of The Open Group in the United States and other countries. COBIT® 5, COBIT® 2019, CISA® and CISM® are Registered Trade Marks of the Information Systems Audit and Control Association and the IT Governance Institute. AgileBA® and AgilePM® is a registered trademark of Agile Business Consortium Limited. APMG International ISO/IEC 20000, APMG International ISO/IEC 27001, APMG International Service Catalogue, APMG International Change Analyst, APMG International CMDB, APMG International Problem Analyst, APMG International Change Management, APMG International Finance for Non-Financial Managers, APMG International Lean Six Sigma, APMG International PPS and APMG International Managing Benefits are Trade Marks of APM Group Limited. Better Business Cases™ is a trade mark of Her Majesty Treasury. Enteprise Big Data® is a registered trade mark of Big Data Framework B.V. Praxis Framework™ is a trademark of Praxis Framework Limited. ScrumLearn®, AgileLearn®, KanbanLearn®, ISOLearn® and Organizational Resilience® are registered trademarks of iCONS - Innovative Consulting S.r.l. VeriSM™ is a Trade Mark of IFDC. FitSM® is a registered trademark of ITEMO e.V. EXIN® is a registered trademark of EXIN.