10764 ITIL® EXPERT TWO PACK (english)

  
iLEARN is an ATO (Accredited Training Organization of APMG and PEOPLECERT for the ITIL® courses
^{For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.}

ITIL, or Information Technology Infrastructure Library, is the approach to IT Service Management most recognized in the world. ITIL is an international best practice, created both for public and private sectors. It describes hoe IT resources should be organized to bring business value, documenting the processes, functions and roles of IT Service Management (ITSM).

Package features

- Two courses + exams choosable among:

- Capability: ITIL^® PPO - ITIL^® RCV - ITIL^® SOA - ITIL^® OSA (1 course = 4 credits)
- Lifecycle: ITIL^® SS - ITIL^® SD - ITIL^® ST - ITIL^® SO - ITIL^® CSI (1 course = 3 credits)
- ITIL^® Practitioner (1 course = 3 credits)

- Course + exam ITIL MALC

- 60 minutes of online support done by a teacher Expert ITIL

- 6 months access to the online courses

- Validity of the exam voucher: until the selected date

After the purchase, you should send an email to [email protected]group.euto communicate che chosen courses and send a copy of the ITIL certificates already obtained.

Online course format and characteristics

• Access 24/24 hours and 7/7 days
• Access to the e-learning system, help included, and to all the material (videos, documents)
• Videos for all the lessons recorded by accredited teachers
• Documents with detailed content (slides, explanations) for every lesson that can be downloaded in PDF format
• Online exercises with the chance to submit a solution proposal
• Answers to the online exercises and corrections of the solutions
• Course quiz with immediate online correction
• Two official mock exams
• Final lesson on how to approach the exam
• For further information on online courses, please click here

Online exam format and characteristics

For more information about technical requirements and online exam procedure, please click here.

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