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Details of ITIL Managing Across the Lifecycle online exam

A questionnaire with 10 (ten) multiple choice questions based on a Case Study provided in advance, accompanied by short scenarios to provide context for each additional question.
Each question has 4 possible answers with one worth 5 (five) and the others worth 3 (three), 1 (one) and 0 (zero) respectively. The pass mark for the exam is 35/50 or 70%.

The exam lasts for 120 minutes for candidates who take it in their mother tongue. Candidiates who take the exam in their non-native language have 150 minutes for the exam and may use a dictionary.

Online exam format and characteristics

For more information about technical requirements and online exam procedure, please click here.


Exam only





Individual price



Voucher valid 6 months


To access the free demo of this course and all the other available demos, click here.


English, Brazilian, German, Japanese


To pass the ITIL Managing Across the Lifecycle exam, the student must have completed an accredited course and have the following prerequisites:

  • ITIL Foundation (2007 or 2011) or ITIL v2 Foundation certification + plus v3 Foundation Bridge certification;
  • 15 credits from the Service Lifecycle or Service Capability training pathway exams.

After having purchased and paid for the exam, they will be asked to send the certificates.

To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute, available in english. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here

Exam type



ITIL Managing Across the Lifecycle official certificate

Certificate type


Exam language

English, Brazilian, German, Japanese

Paper certificate

The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.
If you still want to receive the paper certificate, in addition to the electronic certificate, choose this option. The certificate will be sent directly to the adress you provide at the exam registration.

Exam language*

The exam is available in different languages. To proceed with the purchase, we ask you to choose the language of your exam.

ITIL® Managing Across the Lifecycle exam (all languages) online exam provided by iLEARN Innovative Learning