In this showcase you will find a selection of the training courses and exams in the ITSM roles context. Courses are listed in increasing order of price and there may be several pages of search results that you can browse.
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The Configuration Management DataBase is a crucial component and an essential source of information for an ICT Infrastructure. It supports the entire Service Lifecycle in an IT Service management context (e.g. based on ITIL®).
The CMDB qualification is designed to provide a complete view of the concepts that are the basis of Service Asset and Configuration Management process, in union with the concepts related to the other processes within the Service Lifecycle.