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The Configuration Management DataBase is a crucial component and an essential source of information for an ICT Infrastructure. It supports the entire Service Lifecycle in an IT Service management context (e.g. based on ITIL®).
The CMDB qualification is designed to provide a complete view of the concepts that are the basis of Service Asset and Configuration Management process, in union with the concepts related to the other processes within the Service Lifecycle.
The learning objectives of the course are to be able to:
40% of the course hours is dedicated to practical exercises.
To be able to take the exam, it's required to have read and accepted the terms and conditions of the examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam.
Classroom/distant course duration: 3 days
The course is available in the languages showed below. Please note that each course is available with a specific combination of languages. Please check the course details.
Configuration Management Database official certificate