In this showcase you will find a selection of the training courses and exams in the ITSM roles context. Courses are listed in increasing order of price and there may be several pages of search results that you can browse.
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The Problem Analyst course was developed in response to a growing request for specific training able to help with the comprehension of the wider implications of the introduction of Problem Management processes as suggested in the book ITIL® Service Transition.
The Problem Analyst certification is automatically achieved after passing the Problem Analyst exam. The Problem Analyst course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.
Here below you can read the course sheet with information about Problem Analyst course.