In this showcase you will find a selection of the training courses and exams in the ITSM roles context. Courses are listed in increasing order of price and there may be several pages of search results that you can browse.
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The Service Catalogue course has been developed in response to an increasing demand for specific training and it helps to understand the broader implications of the introduction of an IT service catalogue as suggested in the ITIL® Service Design Book.
SERVICE CATALOGUE CERTIFICATION
The Service Catalogue certification is automatically achieved after passing the Service Catalogue exam. The Service Catalogue course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.
SERVICE CATALOGUE COURSE
Service Catalogue looks at ways to:
- control demand,
- publish and track service pricing and cost,
- and automate service request management and fulfilment.
The course prepares the participants for the exam Service Catalogue.
Here below you can read the course sheet with information about Service Catalogue course.