
iLEARN is an ATO (Accredited Training Organization) For an online verification of accreditments, do a research with |
Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behaviour, IT organizations are helped to develop a continuous improvement mind-set. Lean IT is complementary to all other best practice methods.
Classroom courses are confirmed approximately three weeks before the actual start of the course, reaching the minimum number of participants required. For this reason, please, contact us before making any payments.
The purpose of the Lean IT Foundation certificate is to certify that you have gained knowledge of the Lean IT terminology, structure and basic concepts and has comprehended the core principles of Lean IT practices.
The Lean IT Foundation Certificate is intended to enable the holders of the certificate to apply the Lean IT practices under guidance of a Lean expert.
By the end of the course candidates should understand:
Provided material:
There are no formal prerequisites for this course.
Lean Six Sigma Pocket Toolbook (chapters 1-4, 9)
Authors: Michael L. George et al
ISBN number 0-07-144119-0
Publisher: McGraw Hill
For insights into how Lean can be applied within the IT environment
Lean IT, Enabling and sustaining Your Lean Transformation
Authors: Steven C. Bell and Michael A. Orzen
ISBN number 978-1-4398-1756-8
Publisher: Productivity Press
Hardback edition published in 2011
For background on the origins of Lean, we recommend:
The Toyota Way
Author: Jeffrey K. Liker
ISBN: 0-07-139231-9
Publisher: McGraw Hill
For more detail on the behavioral aspects of Lean, we recommend:
Creating a Lean Culture
Author: David Mann
ISBN: 978-1-4398-1141-2
Publisher: CRC Press
For more information regarding the application of Lean to Services organizations:
The Lean Toolbox for Service Systems
Author: John Bicheno
ISBN: 978-0-9541244-4-1
Publisher: PICSIE Books
* The above mentioned readings are recommended but not mandatory for the course.
Lean IT Foundation official certificate