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VeriSM™ Courses

VeriSM certification in english provided by iLEARN


Availability and prices of VeriSM™ courses

Featured products

In this showcase you will find a selection of training courses and exams in the VeriSM™ context. 
If you do not see the course or exam you want, please contact us.

iLEARN is an ATO (Accredited Training Organization)
of EXIN for VeriSM™ courses
VeriSM ATO logo

For an online verification of accreditments, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

VeriSM™ is a brand new service management approach for the digital age. VeriSM™ offers organizations the opportunity to serve customers in line with today’s high demands, whilst at the same time reducing risks and costs. A professional who is VeriSM™ certified will possess up-to-date knowledge and a powerful set of service management tools to excel in all customer service environments.

What is VeriSM™?

VeriSM™ is a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department.

Based around the VeriSM™ model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers.

VeriSM™ allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organizational culture – and even the nature of the individual project or service you are working on.

Rather than focusing on one prescriptive way of working, VeriSM™ helps organizations to respond to their consumers and deliver value with integrated service management practices.

Why the name VeriSM™?

The VeriSM™ approach is:

  • VALUE DRIVEN – due to the focus on the business
  • EVOLVING – as it is up-to-date and will continue to evolve
  • RESPONSIVE – as it enables a tailored approach
  • INTEGRATED – as it helps you understand how the different best practices fit together
What is the VeriSM™ approach?

In the VeriSM™ approach, governance overarches every activity, keeping a strong focus on value, outcomes and the organization’s goals. Service management principles are then defined for the organization. These act as guardrails, to make sure that all products and services are aligned with the needs of the organization

Principles are defined for areas including security, risk, quality and use of assets, and then communicated to all of the staff who are involved with the development and operation of products and services.

The unique element of the VeriSM™ model is the management mesh. This provides a flexible approach that can be adapted depending on the requirements for a particular product or service.

The mesh includes:

  • Resources
  • Environment
  • Emerging technologies
  • Management practices

For each product or service, these areas are considered and the mesh is flexed where necessary.

What is the value of VeriSM™ to practitioners and organizations?

There are many certified ITSM professionals these days, but few of them have an integrated approach in the area of service integration.

For practitioners, VeriSM™ provides them with the opportunity to differentiate themselves in the marketplace.

For organizations VeriSM™ reduces costs. But perhaps more importantly, it makes the services better and as such improves user satisfaction and loyalty.

VeriSM™ certification pathway
  • VeriSM™ Foundation
  • VeriSM™ Essentials
  • VeriSM™ Plus
  • VeriSM™ Professional
PDU - VeriSM™ certification pathway

Our VeriSM™ training courses can provide Professional Development Units (PDUs) through an auto-declaration procedure on PMI’s portal. Here below you can find more details about the PDUs allocation for each level of the VeriSM™ certification pathway:

To learn more about the PDUs allocation according to the PMI Talent Triangle and to discover all of our online training courses and exam packages for each certification level, click on one of the links above.

Please note that, in order to auto-declare PDUs attending this course provided by iLEARN, the purchase of the attendance confirmation (attendance certificate) in electronic format (pdf) is mandatory. Select the option to add the attendance confirmation at the moment of purchase and proceed to checkout.

For more information about PDUs and how to claim them to maintain your PMI qualifications, please visit this page.

ILEARN OFFER

iLEARN offers the VeriSM™ Foundation level in the following ways:

  • Classic
    • on pre-scheduled dates: traditional classroom training at iLEARN premises
    • in-house: traditional classroom training scheduled based on client needs and at customer's or iLEARN premises
  • Distant-learning: following a remote classroom by means of a webconference
  • E-learning: training provided through our online learning management system from anywhere and anytime
  • ONE-to-ONE: access to e-learning platform and interactive sessions via web-conference with the accredited teacher
USEFUL LINK

Our e-learning platform is optimized for access via web browers, including mobile!

Frequently Asked Questions

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:

billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id

You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/

The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

 

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.