In this showcase you will find a selection of training courses and exams in the VeriSM™ Foundation context.
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VeriSM™ is a brand new service management approach for the digital age. VeriSM™ offers organizations the opportunity to serve customers in line with today’s high demands, whilst at the same time reducing risks and costs. A professional who is VeriSM™ certified will possess up-to-date knowledge and a powerful set of service management tools to excel in all customer service environments.
The VeriSM™ Foundation certification is automatically achieved after passing the VeriSM™ Foundation exam. The VeriSM™ Foundation course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.
The Foundation level is a prerequisite to continue with the following levels of qualification.
VeriSM™ Foundation focuses on the VeriSM™ model which emphasizes the focus on value, on outcomes and an organization’s goals. It also includes a unique management mesh, the guidance for choosing the appropriate management practices to establish the product or service. It gives context to Service Management in the digital age and looks at how emerging technologies and progressive management practices can be applied to add value for the consumer.
The course prepares the participants for the exam VeriSM™ Foundation certificate.
Here below you can read the course sheet with information about VeriSM™ Foundation course.