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iLEARN is an ATO (Accredited Training Organization)
of APMG for VeriSM™ courses

VeriSM ATO logo

For an online verification of accreditments, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

VeriSM™ is a brand new service management approach for the digital age. VeriSM™ offers organizations the opportunity to serve customers in line with today's high demands, whilst at the same time reducing risks and costs. A professional who is VeriSM™ certified will possess up-to-date knowledge and a powerful set of service management tools to excel in all customer service environments.

VeriSM™ Foundation focuses on the VeriSM™ model which emphasizes the focus on value, on outcomes and an organization's goals. It also includes a unique management mesh, the guidance for choosing the appropriate management practices to establish the product or service. It gives context to Service Management in the digital age and looks at how emerging technologies and progressive management practices can be applied to add value for the consumer.

VeriSM™ Foundation online exam details
  • Multiple-choice
  • 40 questions
  • 26 marks required to pass (65)
  • Closed-book
  • 60-minute duration
Online exam format and characteristics

For more information about technical requirements and online exam procedure, please click here.

Typology

Exam only

Location

Online

Accreditation

APMG

Individual price

249,00€

Prerequisites

A good prior knowledge of Service Management is desirable.

In order to take the exam, it is mandatory to have followed an accredited course provided by iLEARN.

To be able to take the exam, it's required to have read and accepted the terms and conditions of the examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam.

Exam type

Online

Certification

VeriSM™ Foundation official certificate

Certificate type

Online

Exam language

English

Exam certificate

The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.
If you still want to receive the paper certificate, in addition to the electronic certificate, choose this option. The certificate will be sent directly to the address you provide at the exam registration.



Accredited course provided by iLEARN*

In order to access to this exam is mandatory to have attended an accredited course provided by iLEARN. If the course has been attended with other providers, iLEARN will not be able to provide the exam voucher.



APMG voucher code validity*

The voucher allows you to take the online exam with the Examination Institute APMG. You will automatically receive the exam voucher code as of the closing date of your account on the platform. If you are ready to take the exam before this date, contact us to get your exam voucher code. The voucher is valid for six months from the date of issue unless the option chosen below provides another expiry date.
Please read the exam session rescheduling policy at this link.





VeriSM™ Foundation exam online exam provided by iLEARN Innovative Learning