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ITIL® 4 战略家:指导、规划和改进 - 虚拟课程

ITIL® 4 Strategist:iLEARN Innovative Learning 提供的带考试的虚拟远程课程(意大利语),从 2025 年 5 月 7 日开始,为期 6 个半天。

专业人士
1699,00 EUR
iLEARN 是ATO(经认可的培训机构)和
AEO 认可考试机构)。
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要验证 PeopleCert 认证,请单击徽标。

ITIL® 4 Strategicgist Direct Plan and Improve (ITIL 4 DPI)是一个通用模块,是ITIL®4 Managing Professional 和 ITIL® 4 Strategic Leader 课程的重要组成部分。该模块涵盖敏捷和精益工作方式的影响和作用,以及如何利用这些方式为组织带来优势。

ITIL 4 战略专家:指导、计划和改进 虚拟课程详情:

  • 课程以虚拟(远程)模式提供:由于使用了先进的网络会议解决方案,学员可以与教师和 课程中的其他学员积极互动, 跟踪课程视频、演示幻灯片,并与教师和其他学员交谈或聊天。
  • 课程安排:上午 9 点至下午 1 点

ITIL 4 Strategist 所包含的材料:指导、计划和改进》虚拟课程:

  • 可下载的 PDF 文档,包含每节课的详细内容(幻灯片、说明
  • 练习解决方案
  • 2 次官方模拟考试
  • 包括认证考试
  • 数字格式的官方手册
  • PeopleCert 官方培训材料 (OTM)- 由 PeopleCert 发布的官方课程材料,iLEARN 在线课程之外的额外学习资源

远程课程在实际开课前约三周确认,达到所需的最低参加人数。因此,请在付款前联系我们。

地点

注意!必填选项未被选中。/n在继续之前,请确保您已选中所有必填选项。谢谢。

认证

PeopleCert

个人价格

课程开始日期

2025年5月07日, 星期三

课程结束日期

2025年5月14日, 星期三

课程时长

6 half days

语言

意大利语

目标

  • 理解 "指导、计划和改进 "的关键概念
  • 了解指导和/或规划的范围,并知道如何在此背景下使用指导和规划的主要原则和方法
  • 了解 GRC 的作用,知道如何将这些原则和方法融入服务价值体系中
  • 了解并知道如何使用持续改进的主要原则和方法来进行各种改进
  • 了解并掌握如何将沟通和组织变革管理的主要原则和方法用于指导、规划和改进工作
  • 了解并掌握如何在指导、规划和改进中使用衡量和报告的主要原则和方法
  • 了解并掌握如何指导、规划和改进价值流与实践

适合人群

本课程的目标人群是组织中正在寻求获得 ITIL 管理专业人员 (MP) 称号或 ITIL 战略领导者 (SL) 称号的各级 IT 领导者和管理人员,以及/或参与制定 IT 方向和战略的人员。

课程内容

  • 简介
  • 新闻部的主要概念
  • 指导与规划的主要原则和方法
  • 治理、风险与合规
  • 持续改进
  • 沟通与组织变革管理
  • 衡量和报告
  • 价值流与实践

先决条件

要参加 ITIL® 4 Direct Plan and Improve 课程和考试,您必须已获得 ITIL® 4 Foundation、ITIL® v3 Foundation 或任何下一个 ITIL® v3 级别的证书。要参加考试,必须参加过认证培训课程

要参加考试,必须阅读并接受考试机构的条款和条件。参加考试时必须确认接受这些条款和条件:单击此处

教师语言

意大利语

考试类型

在线

证书类型

在线

考试语言

英语
常见问题

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:

billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id

You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/

The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.