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ITIL® 4 专家：协作、保证和改进 - 虚拟课程
ITIL® 4 专家：iLEARN Innovative Learning 提供的 "协作、保证和改进 "远程虚拟课程（带意大利语考试），从 2025 年 5 月 7 日开始，为期 6 个半天。
AEO （ 认可考试机构）。
要验证 PeopleCert 认证，请单击徽标。
ITIL 4 专家：协作、保证和改进》是 ITIL 4 Practice Manager 模块的批量课程，可帮助考生培养强大的跨实践协作能力，优化服务价值流。这些实践包括 ITIL 4 Relationship Management Practice、ITIL 4 Supplier Management Practice、ITIL 4 Service Level Management Practice、ITIL 4 Continual Improvement Practice 和 ITIL 4 IT 信息安全管理实践。
ITIL 4 专家：协作、保证和改进课程详情：
- 以虚拟（远程）模式提供的课程：由于使用了先进的网络会议解决方案，学员可以在课程中与教师和其他学员积极互动， 跟踪课程视频、演示幻灯片，并与教师和其他学员交谈或使用聊天工具。
- 课程安排：上午 9 点至下午 1 点
ITIL 4 专家所包含的材料：协作、保证和改进》虚拟课程：
- 可下载的 PDF 文档，包含每节课的详细内容（幻灯片、说明
- 练习和解决方案
- 2 次官方模拟考试
- 包括认证考试
- 数字格式的官方手册
- PeopleCert 官方培训材料 (OTM)- 由 PeopleCert 发布的官方课程材料，iLEARN 在线课程之外的额外学习资源
远程课程在实际开课前约三周确认，达到所需的最低参加人数。因此，请在付款前联系我们。
类型
带考试的远程课程地点
注意！必填选项未被选中。/n在继续之前，请确保您已选中所有必填选项。谢谢。认证
PeopleCert个人价格
课程开始日期
2025年5月07日, 星期三课程结束日期
2025年5月14日, 星期三课程时长
6 half days语言
意大利语目标
- 阐明与 ITIL 4 的五项管理实践相关的基本概念、原则、价值和挑战。
- 确保利益相关者理解协同创造价值和实现业务目标的战略和运营先决条件。
- 将这些实践无缝融入组织的价值流。
- 加强对五项实践之间的接口和协同作用的理解。
- 实施衡量标准和成功要素，以提高整体绩效。
- 通过应用 ITIL 成熟度模型，评估、评价和发展各种实践的能力。
适合人群
ITIL 4 专家：Collaborate, Assure and Improve》（《协作、保证和改进》）面向所有寻求提高技能的 IT 专业人士，这些技能包括建立有效的跨实践协作、优化服务价值流，以及在战略和运营层面应用 ITIL 五项管理实践中的关键概念。
课程内容
ITIL 4 专家：协作、保证和改进 "培训课程将使学员深入了解 ITIL® 4 实践的后续五项内容：
- 关系管理
- 供应商管理
- 服务级别管理
- 持续改进
- 信息安全管理
先决条件
要学习任何 ITIL 4 专家课程：Collaborate, Assure and Improve 模块，考生必须持有 ITIL 4 Foundation、ITIL® v3 Foundation 或任何下一个 ITIL® v3 级别证书或 ITIL 4 Managing Professional Transition。
要参加考试，必须参加过认证培训课程。
教师语言
考试类型
证书类型
考试语言
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With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.