Are prices published on www.innovativelearning.eu including VAT?

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases: billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/ The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

How much time do I have to take the certification exam?

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

I have to purchase several packages: how can I assign them to participants?

During the purchase process it is possible to register data and details of each participant.

Is the course on the platform immediately activated after the purchase?

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

What does 30d, 120d or 1 year in the title of products on our website mean?

30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us. The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.

When is the exam voucher code issued?

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

120 天在线课程（含考试）

120 天在线课程适合希望按照自己的学习进度独立学习的人。学习期限密集在线课程的学习期限为 120 天。我们建议您根据自己的学习进度选择课程。如果学生发现自己需要更多的时间，他/她可以多次购买额外一周或额外一个月的课程。访问模式要访问在线课程，学生会收到由用户名和密码组成的个人数据，学生可以稍后修改这些数据。一旦我们收到付款确认，学生就可以在激活日期之前学习所购买的课程或参加考试。激活日期可以在购买过程中（付款前）在线标明，也可以稍后通过进入您在网站上的保留区域 "订单 "部分来标明，之后系统会自动激活套餐，并将详细信息发送给学员。如果是银行转账，学生可以发送电子邮件至 info@innovativelearning.eu，并附上付款确认函，以加快激活其在线平台账户的速度。认证考试最终考试通过以下考试机构提供的在线考试系统进行，具体取决于认证：PeopleCert：收到订单和付款后，自动向学员发送考试券。APMG：考试券将在学员进入课程的最后一天自动发送给学员，但学员可以提前通过发送电子邮件至 info@innovativelearning.eu 索取考试券 The Open Group：考试券将在收到订单和付款后自动订购，并从订购之日起 24/48 小时内发送给学员。VMEdu：学员将直接在在线课程平台上自动预订课程结束后的考试课程。 iLEARN：收到订单和付款后，学员将自动收到预订考试课程的详细信息。ISACA：收到订单和付款后，自动向学员发送代金券。EXIN：在收到订单和付款后，将自动向学员发送代金券。CompTIA：收到订单和付款后，将自动订购并向学员发送凭证。请注意，在自动发送代金券的情况下，只有在课程已激活的情况下才可以发送代金券，如果学生未说明激活日期，则无法发送代金券。演示在线课程点击此处进入免费演示在线课程。