Are prices published on www.innovativelearning.eu including VAT?

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases: billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/ The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

How much time do I have to take the certification exam?

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

I have to purchase several packages: how can I assign them to participants?

During the purchase process it is possible to register data and details of each participant.

Is the course on the platform immediately activated after the purchase?

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

What does 30d, 120d or 1 year in the title of products on our website mean?

30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us. The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.

When is the exam voucher code issued?

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

120 days online course with exam

The online course 120 days is suitable for people who want to study independently, to own study pace. ACCESS DURATION The access duration to intensive online courses is 120 days. We suggest you to choose the course considering your study pace.If the student realizes that he needs more days, he/she has the possibility to purchase an extra week or an extra month of access to the course more than once. ACCESS MODE To access to online course, the student receives personal data consisting of username and password that the student can modify later. Once we receive payment confirmation, the student will access to the course or the exam purchased prior indication of the activation date. The activation date can be indicated online during the purchase process (before proceeding with the payment) or at a later time by entering your reserved area of the website to "Orders" section, after that the system will automatically activate the package by sending the details to the student. In case of bank transfer, the student can send an e-mail at info@innovativelearning.eu by attaching the payment confirmation in order to speed up the activation of his/her account on the online platform. CERTIFICATION EXAM The final exam takes place via an online examination system provided by the following Examination Institutes, depending on the certification: PeopleCert: the voucher is automatically sent to the student after the receipt of the order and payment. APMG: the voucher is automatically sent to the student the last day of access to the course, however the student can ask for it in advance by sending an e-mail at info@innovativelearning.eu The Open Group: the voucher is automatically ordered after the receipt of the order and payment and it is sent to the student within 24/48 hours starting from the order date. VMEdu: the student will automatically book his/her exam session at the end of the course directly on the online platform. iLEARN: the student automatically receives the details to book his/her exam session after the receipt of the order and payment. ISACA: the voucher is automatically send to the student after the receipt of the order and payment. EXIN: the voucher is automatically ordered and sent to the student after the receipt of the order and payment. CompTIA: the voucher is automatically ordered and sent to the student after the receipt of the order and payment. Please note that, in case of automatic sending of the voucher, it is possible to send it only if the course has been activated, in case of missing indication of the activation date from the student, the voucher cannot be sent. DEMO ONLINE COURSES To access to the free demo online courses, click here.