APMG ISO/IEC 20000 Practitioner Courses

ISO/IEC 20000 Practitioner courses certification provided by iLEARN


iLEARN is an ATO (Accredited Training Organization) 
of APMG-International for ISO/IEC 20000 courses
 
ISO 20000 Logo

For an online verification of accreditments, do a research with ICONS - Innovative Consulting S.r.l.  of which iLEARN is a business unit.

 

ISO/IEC 20000 PRACTITIONER

ISO/IEC 20000 is the international standard for IT Service Management (ITSM). It establishes the requirements and provides the details to implement an effective Service Management System required to deliver high quality IT services, together with guidance on how to demonstrate compliance to the standard.

 

ISO/IEC 20000 PRACTITIONER CERTIFICATION

Candidates will learn to apply the content of the ISO/IEC 20000 standard within an organization. TheISO/IEC 20000 Practitioner certification is automatically achieved after passing the APMG ISO/IEC 20000 Practitioner exam. TheISO/IEC 20000 Practitioner course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.

 

ISO/IEC 20000 PRACTITIONER COURSE

At ISO/IEC 20000 Practitioner level the candidate should understand and be able to apply the content of the ISO/IEC 20000 standard within currently certified organizations or those considering certification.
The course prepares the participants for the exam APMG ISO/IEC Practitioner certificate in IT Service Management.

 

Here below you can read the course sheet with information about ISO/IEC 20000 Practitioner course.

Frequently Asked Questions

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:

  • billing to a non EU company or citizen
  • billing to a non Italian EU company with a valid VIES VAT id

You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/

The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

Open the FAQ >

With the purchase of e-learning packages with 14, 30, 120 and 180 days of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

Open the FAQ >

30, 120 or 180 are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

Open the FAQ >

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

Open the FAQ >

During the purchase process it is possible to register data and details of each participant. 

Open the FAQ >

 

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date.
In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

Open the FAQ >

It is possible to pay by credit card (VISA, Mastercard circuits), PayPal or bank transfer.

Open the FAQ >

2020 © iCONS - Innovative Consulting S.r.l.

iLEARN is a business unit of iCONS - Innovative Consulting Srl - VAT number 03334560962
iCONS - Innovative Consulting srl is certified ISO 9001 for training and consulting services.