APMG ISO/IEC 20000 Practitioner Courses

ISO/IEC 20000 Practitioner courses certification provided by iLEARN


iLEARN is an ATO (Accredited Training Organization) 
of APMG-International for ISO/IEC 20000 courses
 
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For an online verification of accreditments, do a research with ICONS - Innovative Consulting S.r.l.  of which iLEARN is a business unit.

 

ISO/IEC 20000 PRACTITIONER

ISO/IEC 20000 is the international standard for IT Service Management (ITSM). It establishes the requirements and provides the details to implement an effective Service Management System required to deliver high quality IT services, together with guidance on how to demonstrate compliance to the standard.

 

ISO/IEC 20000 PRACTITIONER CERTIFICATION

Candidates will learn to apply the content of the ISO/IEC 20000 standard within an organization. TheISO/IEC 20000 Practitioner certification is automatically achieved after passing the APMG ISO/IEC 20000 Practitioner exam. TheISO/IEC 20000 Practitioner course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.

 

ISO/IEC 20000 PRACTITIONER COURSE

At ISO/IEC 20000 Practitioner level the candidate should understand and be able to apply the content of the ISO/IEC 20000 standard within currently certified organizations or those considering certification.
The course prepares the participants for the exam APMG ISO/IEC Practitioner certificate in IT Service Management.

 

Here below you can read the course sheet with information about ISO/IEC 20000 Practitioner course.

Frequently Asked Questions

With the purchase of e-learning packages with 7, 14, 30 and 120 days of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

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No, prices shown on this website are to be considered VAT-exclusive and VAT is applicable according to law. If the buyer is extra-EU or if a EU company is duly registered on VIES system (VAT Information Exchange System), VAT is not charged. You can verify if VAT is applicable or not in your case by making a check-out test (VAT calculation is performed, but you can stop the purchase process in any moment).  

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30, 120 or 180 are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

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The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

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During the purchase process it is possible to register data and details of each participant. 

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Exam voucher code is usually automatically issued at the end of the access to the e-learning course. Anyway it can also be issued in advance upon request of the candidate. In case of purchase for exam only, exam voucher code is issued at confirmation of purchase, always after the receipt of payment.

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It is possible to pay by credit card (VISA, Mastercard circuits), Paypal or bank transfer.

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