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AIOps Foundation™ Courses

AIOps Foundation Certification and Training Courses by the DevOps Institute

Summary of Topics

Availability and prices of AIOps Foundation™ courses

AIOps Foundation self-study courses and exams

In this showcase you will find a selection of self-study material and exams concerning AIOps Foundation within DevOps Institute qualification scheme.
If you do not see a specific AIOps Foundation course or AIOps Foundation exam, please contact us.

iLEARN is an ATO (Accredited Training Organization) of PeopleCert for DOI DevOps courses and exams
iLEARN is ATO of PeopleCert on behalf of AXELOS for ITIL courses

For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.


What is AIOps?

AIOps, or Artificial Intelligence for IT Operations, is an approach to IT operations that leverages artificial intelligence (AI) and machine learning (ML) technologies to enhance and automate various aspects of managing and optimizing IT infrastructure. The goal of AIOps is to improve the efficiency, reliability, and performance of IT systems and applications.

AIOps became relevant in today’s IT landscape because of rapid growth in the industry with core technologies including big data and machine learning to collect and aggregate large amounts of data quickly and effectively.


What is AIOps Foundation certification?

The AIOps Foundation™ seeks to explore the origins of AIOps, delving into the historical background of the term, pre-existing patterns, and the technological landscape that has shaped its evolution. Participants will acquire insights into the integration of big data analytics, machine learning algorithms, automation, and optimization within a unified platform.

This certification not only covers fundamental principles and concepts but also addresses the core technologies underpinning AIOps, specifically big data and machine learning. AIOps Foundation certification aims to confirm candidates' comprehension of the reasons behind and the mechanisms through which digital transformation, coupled with the advancements in machine learning, has propelled AIOps into becoming an essential tool in today's IT operational environment.


Who should attend to the AIOps Foundation course of the DevOps Institute?

The AIOps Foundation course, provided by the DevOps Institute, is tailored for professionals currently engaged in or aspiring to enter the field of AIOps (Artificial Intelligence for IT Operations). AIOps represents an approach to IT operations that harnesses the power of artificial intelligence and machine learning to improve and automate diverse aspects of IT operations and management.

This course caters to a diverse audience of IT professionals, encompassing roles such as IT Operations Personnel, DevOps Practitioners, Site Reliability Engineers (SREs), IT Managers and Leaders, Service Desk and Support Staff, and individuals with a keen interest in AIOps.


Which are the benefits of AIOps Foundation training?

The AIOps Foundation training covers essential technologies like machine learning and big data, along with fundamental artificial intelligence concepts. Participants learn about various machine learning models and explore the connections between AIOps, MLOps, DevOps, and Site Reliability. The course emphasizes the benefits of AIOps implementation in organizations, addressing common challenges, and guiding candidates through crucial steps to seamlessly integrate artificial intelligence into everyday IT operations.

The AIOps Foundation training course provide a wide range of benefits, both for the individuals and the organizations.

Benefits for organizations:

  • Gain insight into the necessary shifts in mindset, collaboration, and skillsets required for the successful application of AIOps within the organization.
  • Utilize industry-standard metrics to quantify the outcomes and impact of an AIOps implementation.
  • Develop an understanding of the typical challenges and opportunities associated with implementing AIOps in organizational workflows.
  • Visualize and comprehend the challenges, emerging trends, and ethical considerations that organizations may encounter during the deployment of an AIOps initiative.

Benefits for individuals:

  • Attain a comprehensive understanding of the historical roots, origins, and ongoing advancements in the field of AIOps.
  • Define and grasp fundamental concepts and key principles integral to AIOps.
  • Comprehend the overarching concepts of big data and artificial intelligence and their relevance to AIOps.
  • Recognize the interplay between AIOps and MLOps, understanding their collaborative relationship.
  • Evaluate the efficacy of AIOps deployment and comprehend potential benefits derived from its implementation.


How to get prepared to pass AIOps Foundation exam?

iLEARN offers AIOps Foundation training courses is several delivery options:

  • AIOps Foundation classroom courses
    • on pre-scheduled dates: traditional classroom training at iLEARN premises
    • in-house: traditional classroom training scheduled based on client needs and at customer's or iLEARN premises
  • AIOps Foundation remote courses: following a remote classroom by means of a web-conference
  • AIOps Foundation self-study courses:  candidates will receive a series of pdf documents to prepare autonomously for the official examination


Details about iLEARN AIOps Foundation courses


In the AIOps Foundation course, you'll gain knowledge in:

  • Exploring core technologies of machine learning and big data, covering fundamental concepts of artificial intelligence, and understanding various types of implementable machine learning models.
  • Examining the interconnections between AIOps and MLOps, DevOps, and Site Reliability to comprehend their relationships in the context of IT operations.
  • Developing a robust understanding of the advantages associated with implementing AIOps within an organization, including insights into common challenges. The course will guide you through essential steps to ensure the seamless and successful integration of artificial intelligence into the day-to-day operations of information technology solutions.

Who it is aimed at

  • Anyone focused on IT Operations ​
  • Anyone interested in software in today’s IT landscape ​
  • AIOps Architects and Engineers​
  • Business Managers, Stakeholders​
  • Cloud Engineers​
  • Data Engineers and Scientists​
  • DevOps Engineers and Practitioners
  • IT Directors​
  • IT Managers ​
  • IT Security Analysts​
  • IT Team Leaders ​
  • Product Owners ​
  • Scrum Masters ​
  • Software Engineers ​
  • Site Reliability Engineers ​
  • System Integrators ​
  • AIOps Platform and Tool Providers


  • AIOps Foundation
  • AIOps in the Organization
  • Core Technologies: Data
  • Core Technologies: Machine Learning (ML)
  • AIOPs and Operations Metrics
  • AIOps Use Cases and Organizational Mindset
  • Evaluating AIOps Impact
  • Implementing AIOps in the Organization


It is advisable to have a background in IT terminology and relevant work experience.


  • Self-study course duration: 12 months available to download the self-study material
  • Classroom/distant course duration: 2 days



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AIOps Foundation™ official certificate

This certification is subject to the PeopleCert Continuing Development Programme.
Find out how and when to renew your certification.

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Exam format

  • Duration of 60 minutes (25% extra time for candidates taking the exam in a language other than their native language)
  • Open book (it is possible to use the PeopleCert OTM - Official Training Material)
  • 40 multiple choice questions
  • Passing score: 26/40 marks - 65%

Frequently Asked Questions

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With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  


Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.