Select your language


ITIL® 4 Specialist: Sustainability in Digital & IT Courses

ITIL 4 Specialist: Sustainability in Digital & IT certification training courses and exams provided by iLEARN

iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
Logo ITIL ATO new small

For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.



Based on the ITIL 4 framework, the ITIL 4 Specialist: Sustainability in Digital & IT module explores how service organizations may address sustainability challenges in relation to their digital and IT strategies, tactics, and operations; focusing on ITIL’s Service Value Chain and ITIL practices.



ITIL 4 Specialist: Sustainability in Digital & IT is an ITIL certification that highlights key sustainability competencies and capabilities that service organizations should develop and build capacity within their teams to effectively address current and future sustainability challenges; including providing a framework to support organizations during procurement and supply chain activities, which can help interactions across the supply chain to practice sustainable IT.



ITIL 4 Specialist: Sustainability in Digital & IT training focuses on the role that IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it by adopting and driving sustainable and ethical behavior and a mindset that goes beyond individuals and impacts businesses at an organizational level.


Here below you can read the course sheet with information about ITIL® 4 Specialist: Sustainability in Digital & IT course.


  • Understand how to use the ITIL guiding principles to deliver value by creating sustainable digitally enabled products and services
  • Effectively address VUCA challenges through sustainable strategies, procurement, products, and practices.
  • Obtain a practical grounding in the key principles of sustainability
  • Conduct a full cost benefit analysis identifying potential risks and opportunities using best practice guidance.

Who it is aimed at

This specialist module is for Digital and IT professionals who are looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it. These include:

  • IT/Service/Sustainability strategists
  • Service designers/architects/developers
  • Product/service managers


  • Key concepts of sustainability
  • Value, benefits, costs, and risks of sustainability
  • How digital and information technology support sustainability
  • How to plan sustainability for an organization
  • How organizational sustainability is assessed, maintained, and improved


There are no prerequisites to access ITIL 4 Specialist: Sustainability in Digital & IT.

By the way, in order to access ITIL4 Specialist: Sustainability in Digital & IT certification exam, candidates must:

  • Complete and receive a passing score on the four Case Study Assignments included in the course
  • Have attended the related accredited training course

To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute, available in english. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.



Courses languages


Teacher language


Material course language


Exam type



ITIL® 4 Specialist: Sustainability in Digital & IT official certificate

This certification is subject to the PeopleCert Continuing Development Programme. Find out how and when to renew your certification.

Certificate type

Online, Paper

Exam language


Exam format

  • Duration of 90 minutes (25% extra time for candidates taking the exam in a language other than their native language)
  • Closed book
  • 40 multiple choice questions
  • Passing score: 26/40 marks - 65%
Frequently Asked Questions

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:

billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id

You can check the VAT id on VIES portal at this link:

The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us ( so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  


Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.