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ITIL® 4 Practitioner: Supplier Management Courses

ITIL 4 Practitioner: Supplier Management certification training courses and exams based on the ITIL practice for Supplier Management.


Summary of Topics

Availability and prices of ITIL® 4 Practitioner: Supplier Management courses

ITIL 4 Practitioner: Supplier Management online courses (e-learning) with exam

In this showcase you will find a selection of online courses and exams concerning ITIL® 4 Practitioner: Supplier Management within ITIL 4 qualification scheme and ITIL 4 Practices. If you do not see a specific ITIL 4 Supplier Management course or ITIL 4 Supplier Management exam, please contact us.

iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
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What is the Supplier Management and what is a Supplier Manager?

Supplier Management is a strategic approach to overseeing and optimizing relationships with external suppliers to ensure the delivery of quality products and services. It involves the coordination of activities related to sourcing, procurement, and contract management. The primary goal of Supplier Management is to maximize the value derived from supplier relationships, minimize risks, and ensure that suppliers align with the organization's goals and standards.

The Supplier Manager plays a critical role in optimizing the organization's supply chain, reducing costs, and ensuring the consistent delivery of high-quality products or services. Effective Supplier Management contributes to overall operational efficiency and the achievement of organizational objectives.

 

What is ITIL 4 Practitioner: Supplier Management training useful for?

This module emphasizes the effective management of the organization's suppliers and their performances to facilitate the smooth delivery of high-quality products and services. This involves crafting an optimized sourcing strategy and fostering closer, more collaborative relationships with key suppliers to discover and actualize new value while mitigating the risk of failure.

 

How to achieve the ITIL 4 Practitioner: Supplier Management certification?

The ITIL 4 Practitioner: Supplier Management certificate is obtained upon successfully passing the related certification exam.
To be eligible for ITIL 4 Practitioner: Supplier Management exam, candidates must hold an ITIL 4 Foundation or an ITIL 4 Managing Professional Transition certificate. The related training is also mandatory to sit for the exam.

ITIL 4 Practitioner: Supplier Management is one of the five practices included in ITIL 4 Collaborate, Assure and Improve batch, under the ITIL 4 Practice Manager stream. Once a candidate obtained the Supplier Management certificate along with the other four practice certificates, he/she will be awarded with the ITIL 4 Collaborate, Assure and Improve certification.

 

How to prepare for ITIL 4 Practitioner: Supplier Management exam?

Candidates can prepare for the exams in different ways, thanks to iLEARN training packages.

iLEARN provides the official PeopleCert eLearning course, including:

  • Interactive learning modules
  • Official manual in digital format
  • PeopleCert Official Training Material (OTM) - Official course material, released by PeopleCert, to be used for self-study
  • 2 official PeopleCert sample papers

Candidates may decide to add 2 hours of remote coaching with an accredited trainer to better prepare for the final certification exam.

iLEARN makes available also the ITIL 4 Specialist: Collaborate, Assure and Improve Combined eLearning course, covering the 5 ITIL 4 Practitioner courses included in the batch, with the same characteristics of the single practice courses.

Otherwise, candidates can attend an ITIL 4 Practitioner: Supplier Management training in a virtual classroom or in classroom on scheduled dates or in-house. The options available are listed at the top of this page and you can directly choose and purchase your preferred one from there.

 

Details about ITIL 4 Practitioner: Supplier Management course

Objectives

  • Ensure the efficient utilization of third-party services by instituting a unified approach to sourcing strategy and overseeing supplier relationships.
  • Establish a centralized control point for both active and planned supplier contracts and services. Develop strategies for utilizing services from suppliers and partners, including the evaluation and selection process, ensuring that consumed services consistently meet or exceed agreed service levels.
  • Optimize the cost of services and comprehensively manage associated risks.
  • Enhance customer satisfaction and loyalty through effective supplier management practices.
  • Gauge, appraise, and enhance the Supplier Management practice capability within the organization using the ITIL Maturity Model.

Who it is aimed at

  • Process owners, managers, and coordinators
  • Practice owners, managers, coordinators, and staff
  • Enterprise architects
  • IT service Managers
  • IT product Managers
  • IT practice leaders
  • IT operations leaders
  • IT procurement staff
  • IT support staff
  • IT field engineers
  • Any of these roles applied in ESM (non-IT) contexts
  • Digital, IT, and Application design and development teams
  • Service integration managers and teams

Contents

  • Key concepts of the practice
  • Processes of the practice
  • Roles and competencies of the practice
  • How information and technology enable the practice
  • Role of partners and suppliers in the practice
  • How the ITIL capability model can be used to develop the practice
  • How the guiding principles support the practice

Prerequisites

In order to access ITIL 4 Supplier Management exam, candidates must hold an ITIL 4 Foundation, ITIL® v3 Foundation or any next ITIL® v3 level certificate or an ITIL 4 Managing Professional Transition certificate.

Furthermore, candidates must have taken the related accredited training course.

Duration

  • Online course duration: 12 months access to the course
  • Classroom/distant course duration: 1 day

Our e-learning platform is optimized for access via web browsers, including mobile!

Accreditation

PeopleCert

Courses languages

English

Teacher language

English

Material course language

English

Exam type

Online

Certification

ITIL® 4 Practitioner: Supplier Management official certificate

This certification is subject to the PeopleCert Continuing Development Programme.
Find out how and when to renew your certification.

Certificate type

Online

Exam language

English

Exam format

  • Duration of 30 minutes (25% extra time for candidates taking the exam in a language other than their native language)
  • Closed book
  • 20 multiple choice questions
  • 1 mark for each correct answer
  • Passing score: 13/20 marks - 65%
Frequently Asked Questions

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:

billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id

You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/

The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

 

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.