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SIAM™ Professional Courses

SIAM Professional certification training courses and exams based on SIAM methodology and framework

Summary of Topics

Availability and prices of SIAM™ Professional courses

SIAM™ Professional online exams

In this showcase you will be able to purchase SIAM Professional exam voucher only to take the online exams on EXIN portal, in complete autonomy, 24 hours a day.

iLEARN is an ATO (Accredited Training Organization) and AEO (Approved Examination Organization) of EXIN for SIAM™ Professional courses and exams
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For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.


What is SIAM Professional

The EXIN SIAM™ Professional certification tests candidates' knowledge and skills related to the activities of the four phases of the SIAM roadmap. Candidates who successfully complete EXIN SIAM™ Professional can analyze, plan, design and validate multi-service provider environments.


What is SIAM Professional useful for

SIAM Professional addresses the management of multiple service providers and their seamless integration to provide a business-focused IT organization. It also addresses the knowledge and skills required to navigate the four phases of the SIAM roadmap.


How to achieve SIAM Professional certification

SIAM Professional certification is automatically achieved after passing the EXIN SIAM™ Professional exam, a video or live proctored experience. Read more information about the exam experience with EXIN.
It is possible to purchase the voucher to attempt the examination from this website, by following the dedicated links above. An accredited training is mandatory, including the completion of the Practical Assignments.


How to prepare for SIAM Professional examination

Training for SIAM Professional certification is mandatory in order to access the official examination.

iLEARN offers SIAM Professional training courses in different delivery modes: virtual live (remote) course, classroom course and self-study packages. Contact us for more information about SIAM Professional training delivery options.


Details about SIAM Professional courses


  • Establish a governance framework based on SIAM practices
  • Conduct organizational reviews to better define and create programs and drive improvements
  • Identify key elements for completing a SIAM implementation
  • Design and build SIAM models for different environments and organizations
  • Lead SIAM implementation
  • Choose a different approach to implementing SIAM
  • Use organizational change management to drive SIAM implementation
  • Improve the organization's SIAM ecosystem at every stage
  • Management and continuous improvement of multiple processes based on SIAM

Who it is aimed at

SIAM™ Professional is ideal for professionals looking to improve and expand their knowledge of service integration and management. This is of great interest to service managers and practitioners, service provider portfolio managers, process managers, project managers and many others.


  • Discovery and Strategy
  • Plan and Build
  • Implement
  • Run and Improve
  • SIAM Practices Across the Stages


In order to access the official SIAM Professional exam, candidates must have taken the related accredited training course. Also, they must have completed the practical assignments included in it.


  • Virtual/classroom course duration:  3 days            



Courses languages


Teacher language


Material course language


Exam type



EXIN SIAM™ Professional official certificate

Certificate type


Exam language

English, Chinese, German, Japanese

Exam format

  • Duration of 90 minutes
  • Closed book
  • 40 multiple choice questions
  • Passing score: 26/40 marks - 65%
Frequently Asked Questions

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:

billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id

You can check the VAT id on VIES portal at this link:

The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us ( so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  


Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.