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ITIL® 4 基础考试（重考用）
iLEARN Innovative Learning 提供的 ITIL® 4 基础考试（重考）在线考试
AEO （ 认可考试机构）。
要验证 PeopleCert 认证，请单击徽标。
ITIL® 4 基础--IT 服务管理认证向学员介绍服务价值体系 (SVS)，该体系描述了组织的所有组成部分和活动如何作为一个系统协同工作，以实现价值创造。ITIL SVS 支持多种工作方法，如敏捷、DevOps 和精益，以及传统的流程和项目管理，具有灵活的以价值为导向的运营模式。
在个人掌握 ITIL 的过程中，关键的 ITIL 考试是值得注意的里程碑。包括 ITIL Foundation 考试在内的 ITIL 考试在评估和验证个人对 ITIL 概念和方法的掌握程度方面发挥着至关重要的作用。在追求 ITIL 认证的过程中，会出现费用问题，潜在考生可能会思考 ITIL Foundation 考试所需的资金投入。ITIL 基础考试的费用和ITIL 考试的费用是一个重要的考虑因素，在不同地区和不同机构之间存在差异。购买 ITIL 4 Foundation 考试代金券有可能抵消部分费用，为那些旨在证明自己在 ITIL Practice 方面能力的人提供了一个切实可行的解决方案，而无需承担高昂的经济负担。
如果第一次考试未通过，可专门购买 ITIL® 4 基础考试（重考）。要购买该考试，考生必须已通过 iLEARN 获得首次考试凭证。
ITIL 基础（ITIL 4 基础版本）在线考试形式
- 考试时间为 60 分钟（以母语以外的语言参加考试的考生需额外花费 25% 的时间）
- 闭卷
- 40 道选择题
- 每个正确答案得 1 分
- 及格分数：26/40 分 - 65
有关技术要求和在线考试程序的更多信息，请点击此处。
适合人群
- 服务管理起步阶段的个人
- ITSM 经理和有抱负的 ITSM 经理
- 在 "IT"（数字、产品、开发）其他部门工作，与服务交付有紧密联系的人员
- 希望更新知识的现有 ITIL 资格证书持有者
先决条件
没有具体的先决条件。顺便说一下，了解一些服务的理念和原则可能会有所帮助。
要参加考试，必须阅读并接受考试机构的条款和条件（有英文版）。参加考试时必须确认接受这些条款和条件：点击此处。
考试类型
证书类型
考试语言
No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:
billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT idYou can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/
The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.
With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.